PACE Community Liaison, Full-time

HOSPICE SAVANNAH INCSavannah, GA
Onsite

About The Position

The Community Liaison builds and maintains relationships with community referral sources, healthcare and human services professionals, and senior‑focused organizations to promote the PACE Georgia program and support enrollment growth. This role increases program visibility through targeted outreach, collaborates with operations to align community engagement with organizational goals, provides information to prospective participants and families, and ensures timely documentation of referral activity in the CRM.

Requirements

  • Bachelor’s degree in related field
  • One year of previous healthcare experience that includes interaction with community members
  • Valid driver's license, automobile Insurance and reliable transportation required.

Nice To Haves

  • Previous sales or marketing experience preferred
  • Demonstrates superior written and verbal communication and presentation skills appropriate for audience comprehension
  • Excellent organizational skills
  • Possess interpersonal skills to drive collaboration, commitment and productivity when working with cross- functional teams, and customers.
  • Must exhibit critical thinking skills and possess the ability to prioritize workload
  • Ability to research, analyze and assimilate information from various on-site or virtual sources based on technical and experience-based knowledge.
  • Ability to establish, nurture, and sustain effective professional relationships with referral sources, community partners, and prospective participants.
  • Understanding of community resources, human services networks, senior‑serving organizations, and healthcare referral pathways.
  • Proficiency in entering, maintaining, and interpreting referral and outreach data within a Customer Relationship Management platform
  • Ability to identify barriers to referral or enrollment and work collaboratively to address them
  • Comfortable adjusting outreach strategies, schedules, or messaging in response to community needs or organizational priorities.

Responsibilities

  • Builds and maintains relationships with community referral sources, healthcare and human services professionals, and senior‑focused organizations to promote the PACE Georgia program and support enrollment growth.
  • Increases program visibility through targeted outreach.
  • Collaborates with operations to align community engagement with organizational goals.
  • Provides information to prospective participants and families.
  • Ensures timely documentation of referral activity in the CRM.
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