PAC Assistant Manager

Northeast Grocery•Town of Owego, NY

1d•$19 - $26

About The Position

The PAC Assistant Manager maintains the integrity of the store’s scanning file, which supports front-end accuracy and customer service. This role provides fast, friendly, and efficient customer service throughout the store and serves as a liaison between the store and the Scanning Department. The position also provides technical assistance with store computers as directed by the Help Desk. The assistant manager verifies store signs, shelf tags, price changes, scanning accuracy, and adherence to corporate programs and policies. The role communicates discrepancies to store departments and the Scanning Department, helps department managers identify shrink and margin shortfalls, maintains related files and paperwork, and provides backup support to the Front End as needed. It also trains a backup PAC associate and maintains front-end flip charts.

Requirements

Strong communication skills.
Basic literacy.
Basic computer skills.
Satisfactory performance reviews.
Must be at least 18 years of age to use case cutters.

Nice To Haves

High school diploma or equivalent preferred.
One or more years of related experience preferred.

Responsibilities

Work within company 5S efficiency standards to provide fast, friendly, and efficient customer service.
Keep the workstation neat, clean, and organized according to 5S standards.
Maintain thorough knowledge of store systems, including Gateway, scales, and scanning.
Answer customer questions upon request.
Verify store signs and maintain shelf tags for price accuracy and visibility.
Verify completion and accuracy of weekly price changes for all departments.
Communicate changes and discrepancies to store departments and the Scanning Department as needed.
Verify adherence to the Discontinued program in Grocery and General Merchandise and remove discontinued items from shelves according to corporate policy.
Ensure scanning accuracy through weekly section scans and respond immediately to pricing and scanning errors.
Report pricing and scanning discrepancies to the Scanning Department.
Assist Department Managers in identifying shrink and margin shortfalls.
Provide temporary backup support to Front End operations as needed.
Check voice mail and email three times per day and follow through as directed.
Order and hang shelf tags daily or weekly.
Train a backup PAC associate.
Maintain and replace front-end flip charts and manage their contents.
Verify A-9s and A-1s daily and weekly.
Maintain store local markdown files daily.
Research file errors daily according to corporate policy.
Print and display item listing and item movement reports as directed by the Store Manager.
Perform weekly ad scans at Lead Ad Scan Stores.
Organize and maintain related paperwork according to corporate policy.
Maintain an open line of communication with the Scanning Department.