P2P Analyst/Sr Analyst

Markel•Richmond, VA

About The Position

The P2P Analyst/Sr Analyst supports Markel’s purchase-to-payment lifecycle by providing accurate, controlled, and customer-focused payment and reporting services. The role partners with Corporate Accounting, Treasury, Procurement, Business Support, technology teams, and other stakeholders to improve service performance, operational effectiveness, compliance, and customer experience. For the Senior Analyst level, the role provides advanced analytical, reporting, financial, and operational expertise. It turns complex data into meaningful insights, identifies trends, risks, pain points, and improvement opportunities, and develops recommendations to strengthen service performance, financial integrity, controls, compliance, and customer experience. The Senior Analyst also leads or supports continuous-improvement and transformation initiatives and serves as a subject matter expert in assigned areas.

Requirements

Advanced analytical, critical-thinking, and problem-solving skills, including the ability to identify trends, root causes, risks, and business implications.
Experience in financial analysis, operational reporting, process improvement, P2P or Accounts Payable operations, or a comparable financial-services environment.
Proficiency with relevant financial, reporting, querying, dashboard, and data-visualization tools.
Understanding of financial controls, reconciliations, journal entries, audit support, regulatory requirements, and operational-risk management.
Ability to translate complex operational and financial information into clear insights and recommendations for varied audiences, including management and senior stakeholders.
Ability to influence outcomes, lead improvements, support change, and collaborate across functions without relying on formal authority.
Ability to coach, mentor, and provide technical guidance to junior associates while promoting knowledge sharing and inclusive teamwork.
Ability to work independently, manage competing priorities, maintain confidentiality and integrity, and deliver accurate work within established deadlines.
U.S. work authorization; Markel does not provide visa sponsorship for this position, now or in the future.

Nice To Haves

Experience with automation or emerging analytical technologies.

Responsibilities

Collect, analyze, interpret, and communicate operational, financial, customer, and performance data; identify trends, root causes, risks, service gaps, and opportunities; and provide actionable recommendations.
Develop and maintain dashboards, queries, metrics, reporting, and data visualizations for recurring and ad hoc requests, decision-making, root-cause analysis, and service performance management.
Serve as a subject matter expert in assigned regulatory, compliance, and operational disciplines, including 1099 reporting and unclaimed property requirements, and guide stakeholders, project teams, and junior associates.
Support internal and external audits, coordinate and resolve audit requests, perform control-related analysis, and identify ways to strengthen controls and mitigate risks.
Prepare and review journal entries, account reconciliations, and related financial analyses; investigate and resolve issues in accordance with financial, regulatory, control, and audit requirements.
Improve P2P processes, controls, reporting, data quality, automation, and system utilization; lead or support process redesign, system enhancements, change initiatives, and transformation activities.
Represent P2P on strategic Finance and cross-functional initiatives and partner with relevant teams and stakeholders to resolve complex issues and achieve shared objectives.
Use financial systems, reporting platforms, analytical tools, automation capabilities, and emerging technologies to improve insight, productivity, operational effectiveness, and customer outcomes.
Provide technical support and mentorship to junior associates through coaching, knowledge transfer, quality review, and developmental support.
Work independently, exercise sound judgment, manage competing priorities, communicate proactively, and deliver accurate, timely, inclusive, and high-quality results.