P & C Liability Property Damage Adjuster - FL License (Remote)

Davies•Jacksonville, FL

11d•$47,500 - $52,500•Remote

About The Position

Davies North America is seeking a P&C Property Damage Claims Adjuster to adjust first- and third-party property damage claims in a timely, accurate, and professional manner. The position is remote in Florida and requires an active Florida adjuster license or a license from a state with Florida reciprocity. The role reports to the Liability Claims Manager and is a permanent, full-time position. The adjuster reviews and investigates claims, evaluates damages and liability, communicates with claimants, insureds, clients, and other insurers, and manages claims through resolution. The role also includes evaluating subrogation and fraud opportunities, handling vehicle-related claim tasks, meeting licensure continuing-education requirements, and maintaining a 95% claim closure ratio.

Requirements

College degree or equivalent experience.
Active Florida adjuster license or a license from a state with Florida reciprocity.
Maintain continuing-education credits for an adjuster license.
Excellent knowledge of tort law, bad-faith procedures and case law, principles of liability, and medical terminology.
Previous experience settling bodily injury claims.
Proficiency with Microsoft Office Suite.
Proactive, independent, dependable, and able to take initiative with consistent follow-through.
Excellent written and verbal communication skills, including timely communication with diverse audiences.
Superior time-management skills and ability to meet deadlines.
Ability to multitask and prioritize, with strong organization and documentation skills in a fast-paced work environment.
Strong attention to detail and decision-making and problem-solving skills.
Ability to work collaboratively and independently with minimal supervision.
Ability to exercise discretion with sensitive and confidential information.

Responsibilities

Review new claim assignments within 24 hours and complete a Plan of Action.
Contact the insured or claimant within 24 hours of assignment.
Assign appraisers or coordinate receipt of damage estimates according to client guidelines or approval.
Assess whether estimates or appraisals are appropriate based on reported damages and other evidence.
Gather evidence of damages and set and adjust reserves appropriately.
Interview claimants, insureds as necessary, and witnesses.
Evaluate facts and law to determine liability and amounts owed.
Review workflow and claim-system reminders daily, and follow up with significant progress within 72 hours on tasks in reminders or workflow.
Request payment authorization according to client guidelines and company policies and procedures.
Follow client guidelines for claim denials.
Obtain internal investigation reports from the insured or client when permitted by the client.
Maintain professional and timely communication with the client.
Determine the degree of attorney involvement, if any.
Handle claims in good faith from beginning to closure.
Set claim-system reminders for necessary follow-up within appropriate time frames.
Accurately record claim-related communications and activities in claim-system notes.
Follow branch procedures for mirroring relevant documents, including email, in claim files.
Meet adjuster-license continuing-education requirements.
Maintain a 95% claim closure ratio.
Report qualifying claims to the excess carrier.
Immediately notify the supervisor and client of any Summons and Complaint received, identify assigned defense counsel, and communicate and cooperate with defense counsel.
Read and understand the Excess Carrier Insurance Policy.
Develop working knowledge of Loss of Business Income and Extra Expense.
Check claimant compliance with the provisions in E.S. 627.52 Coverage Team.
Evaluate claims for subrogation opportunities and possible fraud.
Identify and pursue subrogation, contribution, indemnification, or other opportunities to have third parties bear their share of responsibility.
Interview the insured driver or other involved employee.
Determine the injury status of all persons involved in a crash investigation.
Obtain a recorded statement immediately if injury is indicated.
Obtain a Certificate of Destruction when required by statute for a total loss.
Verify vehicle ownership.
Arrange for removal of a claimant vehicle from facilities where storage is accruing, with claimant permission if settlement has not taken place and liability exists upon the insured.
Interact with adjusters from other insurance companies and obtain information needed to process claims.
Send subrogation paperwork to the claimant and/or their insurer and follow up through completion of subrogation efforts.
Check for lien holders before making payment.
Assist others as called upon by the Claims Supervisor or Manager.
Maintain regular and dependable attendance and be available to perform responsibilities during established work hours.