Owner Services Intern

Twiddy and Company of Duck, Inc. • Kitty Hawk, NC

8h • $15 - $18

About The Position

This role is an excellent opportunity to translate academic skills into professional experience within a high-growth hospitality environment. You will be responsible for managing and strengthening relationships with our property owners, gaining demonstrable skills in client management, data systems, and strategic communication.

Requirements

• Exceptional interpersonal skills and a professional, mature demeanor.
• Demonstrated superior organizational skills and attention to detail.
• Ability to maintain objectivity and empathy while communicating policies and resolving conflicts.
• Proven ability to work and excel in a team environment.

Nice To Haves

• Gain invaluable experience in professional communication and client relations.
• Learn to use professional database tools (like Salesforce) that employers look for.
• Managing projects and maintaining critical data.
• Meet homeowners, attend company functions, and communicate through phone, text, and email.

Responsibilities

• Develop and maintain positive, trusting relationships with individual homeowners through proactive outreach (meetings, home visits, and functions) and consistent follow-up.
• Master verbal, written, and digital communication in a professional setting.
• Research, analyze, and troubleshoot complex owner issues and complaints, turning potential friction points into long-term loyalty.
• Utilize and update industry-standard database applications to accurately log all interactions and maintain detailed records.
• Assist with assigned, strategic projects that require planning, coordination, and advanced knowledge of internal programs.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed