Overnight Triage Clinician, CBHC (part-time)

Beth Israel Lahey Health•Lawrence, KS
•$33 - $46

About The Position

The CBHC Triage Clinician supports the smooth operation of the Mobile Crisis/Urgent Care department at the Lawrence Community Behavioral Health Center, which operates 24 hours a day, 7 days a week. The clinician triages calls and walk-ins, serves as a liaison with community providers and stakeholders, and provides supportive and informational communication to people receiving services. The role conducts crisis evaluations in the CBHC and in community settings, in person or via telehealth. Overnight work may include providing behavioral health crisis consultations via telehealth for patients presenting at BILH hospitals; evaluations may take place in hospital emergency departments or medical units. The position is part-time, scheduled for 16 overnight hours on Fridays and Saturdays from 11 p.m. to 7 a.m. A sign-on bonus of up to $3,000 is available for independently licensed clinicians, prorated for part-time work.

Requirements

  • Master’s degree in Social Work, Counseling, or a related field.
  • Valid driver's license, good driving record, and reliable vehicle, with ability to meet people receiving services in a variety of community settings.
  • Experience and training in mobile crisis or emergency psychiatric services working with adults, youth, and their families, including de-escalation strategies and emergency services systems of care.
  • Effective communication and organizational skills.
  • Proficient computer skills with standard desktop applications such as Windows, Word, Excel, and Outlook.
  • Ability to complete documentation electronically.
  • Ability to work the stated part-time overnight schedule: Friday and Saturday, 11 p.m. to 7 a.m., for 16 hours.

Nice To Haves

  • Professional license preferred, such as LICSW, LMHC, or LMFT.
  • Familiarity with CANS assessment.
  • Experience with Epic.
  • Proficiency in Spanish, Portuguese, or Haitian Creole.

Responsibilities

  • Answer phones and greet walk-ins, collect necessary information such as demographics and insurance details, and complete initial triage assessments.
  • Monitor the milieu for safety concerns and communicate with security and leadership when warranted.
  • Provide emergency crisis evaluations and related services to youth, adults, and geriatric clients in the clinic, assigned Beth Israel Lahey Health hospitals via telehealth, and community settings in person or via telehealth.
  • Manage the acute phase of behavioral health crises, including triage, timely assessment, and referral to appropriate services.
  • Monitor Teams and Epic chats or other hospital communication channels as needed, provide timely assessments, and determine next steps for clients with behavioral health needs.
  • Complete accurate assessments and related documentation within required time frames.
  • Develop and maintain collaborative working relationships with colleagues and hospital and community partners.
  • Use supervision effectively by sharing relevant information and seeking guidance to manage high-risk cases.
  • Understand and follow AMCI, YMCI, and Emergency Department performance specifications.
  • Meet productivity standards as defined by program management.
  • Maintain a professional demeanor; listen, seek clarification when needed, respond well to questions, and write clearly and informatively.
  • Perform other duties as assigned.

Benefits

  • Sign-on bonus of up to $3,000 for independently licensed clinicians, prorated for part-time work.
  • Influenza vaccination is required as a condition of employment.
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