Overnight Triage Clinician, CBHC

Beth Israel Lahey Health•Lawrence, KS

2d•$33 - $46

About The Position

The CBHC Triage Clinician supports the smooth functioning of the Mobile Crisis/Urgent Care department at the Lawrence Community Behavioral Health Center, which operates 24 hours a day, seven days a week. The clinician triages calls and walk-ins, serves as a liaison with community providers and stakeholders, and provides supportive and informational communication to people served. The role includes conducting crisis evaluations at the CBHC and in community settings, in person or via telehealth. Overnight work may also involve providing behavioral health crisis consultations via telehealth for patients at BILH hospitals, including evaluations in emergency departments and medical units. Schedule: Sunday through Thursday, 11 p.m. to 7 a.m. The position offers a sign-on bonus of up to $3,000 for independently licensed clinicians, prorated for part-time employees. The stated base hourly pay range is $33.17–$45.85. Beth Israel Lahey Health requires staff vaccination against influenza as a condition of employment.

Requirements

Master’s degree in Social Work, Counseling, or a related field.
Valid driver’s license, good driving record, and reliable vehicle, with the ability to meet people served in a variety of community settings.
Experience and training in mobile crisis or emergency psychiatric services, working with adults, youth, and their families, including de-escalation strategies and emergency services systems of care.
Effective communication and organizational skills.
Proficient computer skills in standard desktop applications, including Windows, Word, Excel, and Outlook.
Ability to complete documentation electronically.
Must meet the organization’s influenza vaccination condition of employment.

Nice To Haves

Independent clinical license preferred, such as LICSW, LMHC, or LMFT.
Familiarity with CANS assessment.
Experience with Epic.
Proficiency in Spanish, Portuguese, or Haitian Creole.

Responsibilities

Answer phones, greet walk-ins, collect demographic, insurance, and other needed information, and complete initial triage assessments.
Monitor the milieu for safety concerns and communicate with security and leadership when warranted.
Provide emergency crisis evaluations and related services to youth, adults, and geriatric populations in the clinic, assigned BILH hospitals via telehealth, and community settings in person or via telehealth.
Manage the acute phase of behavioral health crises, including triage, timely assessment, and referral to appropriate services.
Monitor Teams and Epic chats or other hospital communication channels as needed and provide timely assessments; determine next steps for clients with behavioral health needs.
Complete accurate assessments and related documentation within required time frames.
Develop and maintain collaborative working relationships with colleagues, hospital partners, and community partners.
Use supervision effectively by sharing pertinent information and seeking guidance to manage high-risk cases.
Understand and comply with AMCI, YMCI, and Emergency Department performance specifications.
Meet productivity standards as defined by program management.
Maintain a professional demeanor; listen, seek clarification when needed, respond to questions, and write clearly and informatively.
Perform other duties as assigned.