Triage Clinician

Enlyte•UNAVAILABLE, UNAVAILABLE

22h•Remote

About The Position

The Worker’s Compensation Telephone Triage Clinician provides inbound telephone triage services remotely to injured workers while following applicable state workers’ compensation rules and regulations. The clinician uses clinical expertise and communication skills to triage, consult, and recommend care for emergent and non-emergent situations, with a focus on compassion and service excellence for injured workers. This is a full-time, fully remote role with a Sunday, Monday, Wednesday, Thursday, and Friday schedule from 10:00 AM to 6:30 PM CT. The department operates a 24/7 call center and offers various full-time shift options, including mornings, mid-days, evenings, and overnights; most schedules include one weekend day. Candidates must reside in a Compact state and hold a Compact RN license in their state of residence. The successful candidate must have a safe, HIPAA-compliant home office and high-speed internet, verified by speed test.

Requirements

Unencumbered RN license in the state of residence.
Minimum of three years of recent RN experience in at least one of these adult clinical areas: telephone triage, emergency room, urgent care, medical-surgical unit, or occupational medicine.
Ability to obtain other state licenses as required; fees are reimbursed.
Ability to function independently and learn in a virtual work environment.
Experience using Microsoft Office Suite.
Must reside in a Compact state and hold a Compact RN license in the state of residence.
Must have a safe, HIPAA-compliant home office and a high-speed internet connection verified by speed test.

Nice To Haves

Bilingual Spanish/English language skills.
Compact state licensure is strongly preferred.

Responsibilities

Make safe decisions about appropriate care using critical-thinking skills.
Use departmental evidence-based protocols to triage patients.
Build and maintain solid interdependent relationships within the team.
Maintain up-to-date knowledge and skills in professional, clinical, and system areas.
Demonstrate effective written and verbal communication skills.
Provide inbound telephone triage, consultation, and care recommendations for emergent and non-emergent situations while following applicable state workers’ compensation rules and regulations.