Overnight Team Member

The Kroger Co.•Murfreesboro, TN

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent customer service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

Any retail experience.
A second language, spoken, read, and/or written.

Responsibilities

Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Notify management of customer or employee accidents.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are maintained.
Follow food safety regulations and guidelines.
Stay current with current, future, seasonal, and special advertisements.
Display a positive attitude.
Report product ordering or shipping discrepancies to the department manager.
Label, stock, and inventory department merchandise; provide customers with the fresh products they ordered.
Check product quality for freshness, review sell-by dates, and take appropriate action.
Recommend grocery items and inform customers about grocery specials.
Maintain knowledge of department products and answer questions or make product suggestions.
Help create a welcoming environment by answering questions about products sold in the department and throughout the store.
Promote trust and respect among associates.
Perform the essential job functions with or without reasonable accommodation.