Overnight Supervisor - Joppa

Best Friends Fur Ever•Joppa, MD

7d•$20 - $22

About The Position

The Overnight Supervisor oversees all overnight operations of a dog daycare and boarding facility, ensuring the safety, health, and well-being of all dogs in care. The role supervises staff, manages nightly tasks, and ensures company procedures are followed while working under the Resort Director.

Requirements

High school diploma or GED.
1–2 years of customer service experience.
Strong leadership, communication, and multitasking skills.
Comfortable working independently in a fast-paced environment.
Valid driver’s license and reliable transportation.
Must be available weekends and holidays.
Flexible schedule required.
Ability to stand and walk for extended periods, indoors and outdoors.
Ability to regularly lift 50–60 lbs.
Ability to work in varying weather conditions and a loud environment.
Ability to perform cleaning and facility maintenance tasks.

Nice To Haves

6+ months of professional dog care experience preferred.
Dog handling experience, overnight work experience, and/or management experience preferred.

Responsibilities

Supervise overnight care for daycare, boarding, bathing, and enrichment programs.
Lead and support staff; provide coaching, feedback, and training.
Assign staff and coordinate nightly operations to ensure safe, efficient care.
Monitor dog health, behavior, feeding, and medication administration.
Maintain accurate health, behavior, feeding, and shift reports.
Communicate updates and concerns with management and incoming shift leaders.
Ensure proper dog group assignments and safe handler-to-dog ratios.
Oversee facility cleanliness, safety, and inventory needs.
Respond to emergencies and coordinate veterinary care when needed.
Maintain positive relationships with team members and pet parents.