Overnight Stocking Coach
About The Position
The Overnight Stocking Coach leads and develops store teams while overseeing operations in a designated store area. The role teaches and trains associates, communicates company direction and business initiatives, supports change efforts, and provides clear expectations and guidance. It models exceptional customer service and works to resolve customer concerns and improve the customer experience. The Coach drives area sales and financial performance by reviewing profit and loss statements, supporting budgets and forecasts, controlling expenses, and overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops action plans to reduce shrink and achieve sales and profit goals. It also hires, trains, mentors, assigns duties to, and recognizes associates; supports staffing needs; builds accountability; and promotes a workplace where associates feel a sense of belonging. The position coordinates work with stakeholders, monitors progress toward objectives, identifies improvement opportunities, and promotes continuous learning and adaptability. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and Open Door Policy. The role is expected to demonstrate respect for individuals, integrity, customer service, and a commitment to excellence.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required training and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates, including providing feedback and communicating store operations, business initiatives, merchandising, and company direction.
- Model customer service standards and support customer-service initiatives; resolve customer needs, complaints, and issues and implement improvements to the customer experience.
- Drive the financial performance and sales of the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs.
- Build relationships with key stakeholders and coordinate activities and initiatives to meet customer and business needs.
- Set and communicate objectives, measure progress, build accountability, identify improvement opportunities, and promote adaptability and continuous learning.
- Ensure compliance with company policies and procedures, support the Open Door Policy, and model Walmart’s values, ethics, and standards of integrity.
- Promote a culture of belonging, collaboration, and associate development.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts and Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
