(USA) Overnight Stocking Coach, Non-complex

Walmart • Lincoln, NE

1d • $65,000 - $100,000 • Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, provides supervision and development opportunities for associates, and supports customer service, sales, and operational performance in the designated store area. The role teaches and trains associates, communicates expectations, provides feedback, and collaborates across the organization on store operations, merchandising, business initiatives, and company direction. It also leads change efforts and supports implementation of business solutions.

The Coach models exceptional customer service and helps ensure customer needs and issues are resolved. The role reviews profit and loss performance, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, and develops plans to reduce shrink and meet sales and profit goals. The position also coordinates assignments and stakeholder relationships, tracks results, addresses improvement opportunities, and ensures compliance with company policies and standards.

The role is expected to uphold Walmart’s values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The job posting lists an annual salary range of $65,000 to $100,000, with possible performance-based bonuses and other location- or position-based compensation.

Requirements

• Meet one of the following education and experience combinations: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition in states with specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead and develop teams by teaching, training, listening to associates, touring stores, and providing feedback.
• Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer service standards and support customer-service initiatives, including community outreach programs.
• Resolve customer needs, complaints, and issues, and develop action plans to address deficiencies and improve customer experience.
• Review and evaluate profit and loss statements; assist with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, recognize, and develop associates; assign duties, set expectations, and help meet staffing needs.
• Build a workplace that promotes belonging and supports associate growth and performance.
• Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, and support plans that meet customer and business needs.
• Set and communicate goals, measure progress, promote accountability, and identify and address opportunities for improvement.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
• Support a culture of belonging, local giving, waste elimination, continuous improvement, and learning.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit, including tuition, books, and fees for eligible programs
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree