(USA) Overnight Stocking Coach, Non-Complex

Wal-Mart Stores East•Fuquay Varina, NC
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role teaches, trains, and listens to associates; communicates business initiatives and company direction; leads change efforts; and provides clear expectations and guidance. The Coach models exceptional customer service and supports initiatives to resolve customer concerns and improve the customer experience. The position oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, expense control, and plans to reduce shrink and achieve sales and profit goals. It also hires, trains, mentors, supervises, and recognizes associates; assigns duties; supports staffing and development; and fosters a workplace where associates feel a sense of belonging. The Coach coordinates work with stakeholders, tracks goals and results, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and procedures. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation and applicable state pay differentials. The role is based at the Walmart facility at 1051 E Broad St, Fuquay Varina, NC 27526-1799. Walmart describes its workplace as drug-free and prohibits illegal drug and alcohol use on the job.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and actively listen to associates; tour stores and provide feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
  • Model customer service standards and support customer service initiatives, resolve customer concerns, and implement plans to address service deficiencies.
  • Review profit-and-loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, supervise, and recognize associates; assign duties and communicate expectations consistently.
  • Promote a sense of belonging and develop qualified associates to meet staffing needs and support company growth.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that address customer and business needs.
  • Set and communicate goals, measure progress and accountability, and identify and address opportunities for improvement.
  • Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity.
  • Promote continuous learning, adaptability, collaboration, and the use of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave and family care leave.
  • Bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.
  • Performance-based bonuses.
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