(USA) Overnight Stocking Coach, Non-Complex

Walmart•Dumas, TX

1d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supporting store operations, merchandising, business initiatives, and company change efforts. The role sets clear expectations, communicates business objectives, and provides guidance to implement business solutions. It models exceptional customer service, supports customer service initiatives, resolves customer needs and complaints, and leads improvements to the customer experience. The Coach drives financial performance and sales in the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, managing operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a sense of belonging. The position coordinates and oversees job-related activities, builds relationships with stakeholders, supports plans that meet customer and business needs, tracks progress toward objectives, and identifies improvement opportunities. It also ensures compliance with company policies and procedures, supports Walmart’s mission and values, and promotes ethical business practices. The role is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, and develop teams; actively listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model customer service standards and support customer service initiatives, including community outreach; resolve customer needs, complaints, and issues.
Develop and implement action plans to correct deficiencies and improve the customer experience.
Drive sales and financial performance in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, and develop qualified staff to meet business needs.
Build relationships with key stakeholders, support business plans and initiatives, set and communicate objectives, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and provide guidance on applying them in business processes.
Promote a workplace culture of belonging, ethical conduct, accountability, continuous learning, and customer focus.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Regional Pay Zone differential based on location and, for certain positions, a Complex Structure differential.