Overnight Security Officer

AccorHotel•San Diego, CA
•Onsite

About The Position

The Overnight Security Officer helps ensure the safety and wellbeing of hotel employees, guests, and visitors, and maintains a safe and welcoming property. The role participates in daily security operations, patrols the hotel’s interior and exterior, investigates and documents incidents, responds to emergencies, supports safety programs and training, and monitors security systems. The position pays $24.11 per hour, plus an overnight premium of $1.00 per hour for hours worked during designated overnight shifts.

Requirements

  • Oral proficiency in English.
  • Experience with CPR, AEDs, first aid, firefighting, and crowd control.
  • Knowledge of commonly used concepts, practices, and procedures in security and safety.
  • Excellent customer service skills.
  • Experience using MS Outlook, MS Word, and MS Excel, and a basic understanding of computer operations.
  • Ability to drive company vehicles and golf carts.
  • Availability for a flexible schedule, including weekends and holidays.
  • Maintain a neat, clean, and well-groomed appearance in accordance with Fairmont Grand Del Mar grooming standards.

Nice To Haves

  • Previous experience in law enforcement or the military.
  • Luxury hospitality security experience is preferred.

Responsibilities

  • Follow proper payroll procedures.
  • Participate in the hotel’s day-to-day security operations to protect guests, personnel, and property.
  • Patrol the interior and exterior of the hotel and investigate situations or people requiring attention.
  • Handle and document guest and employee accidents, room lock problems, noise complaints, and questionable individuals on the premises.
  • Assist guests with disabilities.
  • Implement security and safety policies, procedures, and instructions, and help implement preventive safety and security programs.
  • Investigate crimes committed against the hotel, guests, and employees.
  • Document incidents related to crime, subversions, potential liabilities, and insurance requirements in objective, comprehensive reports.
  • Assist hotel staff with unusual guest or employee problems and emergencies, including disorderly conduct, theft, suicides, bomb threats, accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance, and natural disasters.
  • Stay informed about current federal and local laws and regulations relevant to the hotel, particularly guest, patron, and employee rights.
  • Help implement the hotel’s fire plan, including the General Communication Center, Command Post, technical equipment, and employee and manager roles.
  • Assist with training on the hotel’s emergency procedures.
  • Control the key and lock system, alarm system, and fire protection system.
  • Make security-related recommendations to the Director.
  • Respond appropriately to hotel emergencies and safety situations.
  • Conduct safety inspections throughout the hotel.
  • Conduct VIP escorts professionally and courteously.
  • Monitor CCTV and review footage when needed.
  • Complete other tasks or projects assigned by hotel management and staff.

Benefits

  • Complimentary upgrades and extended stays.
  • Discounted stays across Fairmont and Raffles properties.
  • Dining and wellness discounts.
  • Complimentary hot meals during shifts in the staff cafeteria.
  • Complimentary on-site parking.
  • Employee travel program with discounted room rates at Fairmont and Accor properties worldwide.
  • Employee discounts on restaurants, bars, and spa services at Fairmont and Accor properties worldwide.
  • Career development opportunities at Fairmont Grand Del Mar and across Accor properties.
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