Overnight Security Officer

AccorHotel•Miami Beach, FL

23h•Onsite

About The Position

Under the general guidance of the Assistant Director of Security, Security Officer assist in maintaining a safe and secure environment for our guests and employees by patrolling and monitoring premises and personnel. The Security Officer will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe and report.

Requirements

High School Diploma or equivalent required
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
Proven experience as security officer or guard
Knowledge of legal guidelines for area security and public safety
Familiarity with report writing
Excellent surveillance and observation skills
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment and have a high level attention to detail
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Must be able to stand or walk a minimum eight-hour shift
Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary
Must have excellent communication skills and be able to read, write, speak and understand English
Must be able to work inside and outside at all times of the year as needed, based upon business volumes
All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Nice To Haves

We recognize we are in the hospitality industry and that may require us to provide lateral service.
We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

Responsibilities

Monitoring and patrolling assigned areas to provide a safe environment for guests and employees
Patrolling the outside and inside perimeter of property, ensuring that reports are made to Assistant Director of Security if there is a potential safety issue
Preventing losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
Minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct
Responding to emergency situations as needed
Preparing written reports
Watching alarm systems or video cameras and operating detecting/emergency equipment
Performing first aid or CPR
Providing excellent customer service
Adhering to all company service and operating standards
Remaining in compliance with local, state and federal regulations
Protecting the company’s assets relative to theft, assault, fire and other safety issues
Following procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
Communicating effectively, both verbally and in writing, to provide clear direction to the venue teams
Communicating with team members using a positive and clear speaking voice, listening to and understanding requests, responding with appropriate actions and providing accurate information
Remaining calm and alert, especially during emergency situations
Making decisions and taking actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations