Overnight Security General Maintenance ("Seguridad de Noche - Mantenimiento General ")

Azul Hospitality•Palm Springs, CA
•$18 - $20•Onsite

About The Position

Responsible for safeguarding hotel property, assets, guests, visitors, and staff. Patrols the property, monitors surveillance equipment, inspects buildings, equipment, and access points, and responds to alarms and disturbances. During overnight hours, when other services may be closed, the position also supports hotel operations by assisting with guest vehicles, food deliveries, rollaway beds, housekeeping, engineering, and other guest service requests. The role also maintains and repairs the resort’s physical structure and provides technical and administrative support to the Maintenance Department. The position requires regular interaction with guests and staff, professional handling of security and emergency situations, and general maintenance work throughout the hotel. Staff must follow safety and security procedures, maintain a clean work area and a neat appearance, attend required training and meetings, and work varying schedules as business needs require.

Requirements

  • At least one year of security experience.
  • High school diploma or equivalent education.
  • English fluency; ability to speak, read, write, and understand the primary workplace language.
  • Good verbal and written communication skills and excellent customer relations skills.
  • Detail-oriented, organized, and able to communicate effectively.
  • Basic computer skills and basic computational ability.
  • Ability to work independently and handle internal and external customer interactions with patience, tact, and diplomacy; collect accurate information to resolve conflicts.
  • Strong issue-resolution and analytical skills, with attention to detail; ability to work in varied situations and react quickly in emergencies, making decisions that may affect safety or involve large expenditures.
  • Ability to read and interpret drawings, diagrams, and design plans for all trades.
  • Ability to maintain a valid driver’s license, as the position may require operating motorized and electric vehicles.
  • Ability to obtain and maintain First Aid/CPR certification.
  • Ability to perform essential job functions with or without reasonable accommodation, including standing and moving for extended periods, reaching hotel departments promptly, maneuvering between simultaneous activities, occasional bending, stooping, squatting, stretching, and climbing, and operating necessary equipment.
  • Ability to lift up to 75 pounds occasionally and push or pull carts and equipment weighing up to 250 pounds occasionally.
  • Manual dexterity and ability to grasp, write, type, use tools and equipment, and perform repetitive hand and wrist movements; ability to communicate with guests, supervisors, and subordinates.

Nice To Haves

  • Experience in the hospitality industry.

Responsibilities

  • Patrol hotel property to protect guests, staff, and hotel assets; inspect premises and access points for signs of intrusion and confirm doors, windows, and gates are secured.
  • Monitor surveillance equipment, respond to alarms, investigate disturbances, and report suspicious activity and hazardous conditions.
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties.
  • Record daily activities and irregularities, including damage, theft, unauthorized persons, and unusual occurrences, and complete daily shift reports.
  • Enforce property rules professionally, warn guests about violations, and evict violators when needed and in accordance with protocol.
  • Contact emergency services, enact the crisis management plan, and assist with evacuations and securing the building according to safety protocols.
  • Support the front desk by answering phones, taking messages, answering questions, and providing information.
  • Assist guests and staff with requests; during overnight hours, assist with parking and retrieving vehicles, delivering food orders and rollaway beds, and other hotel service requests.
  • Perform minor and routine painting, plumbing, electrical wiring, and related repairs using hand tools.
  • Perform preventative maintenance and repairs in guest rooms and throughout the property, including furniture, tubs, tiles, ice machines, refrigerators, kitchen and laundry equipment, HVAC, swimming pool and hot tub equipment, exhaust fans, and other small equipment.
  • Replace air conditioner filters, repair vacuum cleaners, monitor energy conservation, and use the lockout/tagout system before maintenance work.
  • Investigate alarms promptly to determine their location and cause, assess emergency status, and report findings to the Front Desk.
  • Notify management when major repairs or additions to lighting, heating, or ventilation equipment are needed.
  • Maintain clean work areas and follow safe work habits and company safety and security policies; report maintenance problems, hazards, accidents, or injuries.
  • Complete safety training and certifications, attend scheduled training sessions and meetings, and perform other duties or cross-training as directed.
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