General Maintenance ("Mantenimiento General")

Azul Hospitality•Phoenix, AZ

1d•Onsite

About The Position

The General Maintenance employee repairs and maintains the physical structure of the resort and provides technical and administrative support to the Maintenance Department. The role performs routine and preventive maintenance across guest rooms, meeting rooms, kitchens, laundry areas, HVAC systems, swimming pools, hot tubs, and other hotel equipment. It also responds to alarms and guest needs, reports hazards and major repair needs, and maintains safe, clean work areas. Duties may vary with hotel business needs and may include cross-training and other tasks assigned by a manager or supervisor. The position requires a high school education or equivalent, English fluency, and three to five years of experience in general building trades. A commercial technical building maintenance background is preferred. A valid driver's license may be required for operating motorized or electric vehicles; a trade license is preferred. The employee must maintain a neat, clean, and well-groomed appearance and attend scheduled training sessions and meetings. Work schedules may vary to reflect hotel business needs.

Requirements

High school diploma or equivalent education.
English fluency and ability to speak, read, write, and understand the primary workplace language.
Three to five years of experience in general building trades.
Ability to maintain a valid driver's license if the position requires operating motorized or electric vehicles.
Good verbal and written communication skills and excellent customer relations skills.
Detail-oriented, organized, and able to communicate effectively.
Basic computer and computational skills.
Ability to work independently and handle internal and external customer interactions with patience, tact, and diplomacy.
Strong issue-resolution and analytical skills with attention to detail.
Ability to respond quickly in emergencies and make decisions that may affect safety or involve large expenditures.
Ability to read and interpret drawings, diagrams, and design plans for all trades.
Strong general mechanical ability and knowledge of the safe use of hand tools, power tools, and other maintenance materials.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to stand and maintain mobility for up to four hours, reach other hotel departments promptly, and maneuver between simultaneous functions.
Ability to lift up to 75 pounds occasionally and push or pull carts and equipment weighing up to 250 pounds occasionally.
Ability to grasp, write, stand, sit, walk, perform repetitive motions, bend, climb, listen, hear, and see; ability to bend, stoop, squat, and stretch occasionally.
Manual dexterity to operate necessary equipment and use fingers, wrists, and hands for picking, pinching, typing, carrying, and other substantial movements.
Ability to maintain required grooming and attendance standards and attend scheduled training sessions and meetings.

Nice To Haves

Commercial technical building maintenance background.
A license in a trade such as plumbing, electrical, HVAC, or carpentry.

Responsibilities

Perform minor and routine painting, plumbing, electrical wiring, and other maintenance activities using hand tools.
Perform preventive maintenance in guest rooms, including vinyl repairs, paint touch-ups, minor furniture repairs, tub caulking, and tile repairs.
Perform preventive maintenance on ice machines, refrigerators, kitchen and laundry equipment, HVAC systems, guest rooms, meeting rooms, swimming pools, and hot tubs.
Repair plumbing and laundry equipment, perform preventive maintenance on exhaust fans and supplies, and monitor energy conservation.
Replace air conditioner filters and repair vacuum cleaners and other small equipment as requested.
Respond immediately to alarms, determine their location, cause, and emergency status, and report findings to the Front Desk.
Respond to guest needs and requests promptly and professionally, and assist with guest inquiries.
Immediately report suspicious occurrences, hazardous conditions, maintenance problems, safety hazards, accidents, and injuries.
Maintain clean work areas and follow safe work practices, including using the lockout/tagout system before maintenance work.
Notify management when major repairs or additions to lighting, heating, or ventilation equipment are needed.
Follow company and safety and security policies and procedures, and complete safety training and certifications.
Perform other assigned duties, including cross-training and tasks requested by direct or indirect supervisors.