Overnight Sales Associate

Stop In (CrossAmerica Partners) • Wirtz, VA

6d • $13 - $14

About The Position

The Overnight Team Member manages store operations during the night shift, ensuring the store is clean, well-stocked, and secure while providing excellent customer service. The role requires attention to detail, responsible handling of cash and merchandise, and a commitment to maintaining a safe and welcoming environment. The associate may work independently with minimal supervision and communicates relevant information to the morning shift and management.

Requirements

• High school diploma or equivalent.
• Ability to work independently and responsibly during overnight hours.
• Strong communication and interpersonal skills.
• Basic math skills and ability to handle cash, process payments, and make accurate change.
• Ability to maintain a clean, organized, and well-stocked store, with attention to product placement and inventory.
• Ability to handle customer complaints calmly and professionally.
• Ability to balance multiple tasks effectively.
• Ability to stand for extended periods, up to 8 hours per shift.
• Ability to lift boxes and products up to 50 pounds; frequent lifting of 10–25 pounds.
• Ability to bend, squat, reach, climb a ladder as needed, and walk throughout the store.
• Ability to work in cold environments such as freezers and refrigerators.
• Ability to handle repetitive tasks and emergency situations.
• Ability to work alone with minimal supervision during overnight shifts.

Nice To Haves

• Previous experience in retail, customer service, or convenience store settings.
• Basic knowledge of point-of-sale systems, inventory software, and scheduling tools.
• Familiarity with office software such as Word and Excel.
• Food Handler Certification or similar food-handling certification, especially where prepared food is sold.
• Alcohol Service Certification where applicable.

Responsibilities

• Greet and assist customers, answer questions, recommend products, process transactions, and address complaints professionally.
• Operate the point-of-sale system and handle cash, card payments, and other transactions accurately.
• Stay informed about products, promotions, and store policies.
• Keep the store clean, organized, and stocked, including performing routine cleaning tasks.
• Restock shelves and coolers, organize inventory, and maintain product displays.
• Rotate perishable products and remove expired or damaged goods; assist with inventory checks and report discrepancies.
• Monitor entrances, exits, customer activity, and security systems; report suspicious activity or security issues.
• Follow emergency procedures, including fire evacuation, first aid, and emergency contact protocols.
• Balance cash drawers, reconcile sales at the end of the shift, prepare deposits, and follow cash-handling procedures.
• Assist with inventory counts and audits.
• Follow store safety guidelines, including proper lifting and safe equipment use.
• Help ensure compliance with applicable laws and health and safety codes, including rules for age-restricted products.
• Communicate customer issues, inventory concerns, and other relevant updates to the morning shift.
• Work with store employees and management to support smooth operations.
• Perform seasonal snow removal as needed.

Benefits

• Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.
• Full-time team members receive a competitive benefit package that includes health insurance, vacation, holiday pay, and a 401(k) with employer match.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED