Overnight Safety Monitor (Franklin)
About The Position
The Overnight Safety Monitor is responsible for protecting and enhancing the safety, security, and integrity of the Franklin Shelter, with a primary focus on overnight participants. Under the supervision of the site director, this role provides overnight support to shelter guests, conducts routine patrols of the facility and surrounding area, addresses safety concerns, and collaborates with staff and community partners to manage security issues. The position operates in alignment with Shepherd’s House Ministries’ mission, fostering a safe, respectful, and healing environment for participants, staff, and neighbors.
Requirements
- High school diploma or equivalent.
- Previous experience in a similar role, preferably in a shelter or social service setting.
- Strong interpersonal skills and the ability to engage with a diverse community.
- Familiarity with trauma-informed care and de-escalation techniques.
- Reliability, punctuality, and the ability to work independently and as part of a team.
- Basic computer skills, including proficiency in Microsoft Office and data entry.
- Must successfully pass and maintain an acceptable background check in accordance with Shepherd’s House Ministries and applicable laws.
- Ability to work overnight shifts, with potential evenings, weekends, holidays, and variable hours based on operational needs.
- Ability to stand, walk, and conduct active patrols for extended periods and navigate indoor and outdoor environments, including stairs and uneven surfaces.
- Ability to respond calmly and professionally in crisis situations, behavioral disruptions, and emotionally intense interactions, including possible exposure to biohazards.
- Physical and mental readiness to respond quickly to emergencies, maintain situational awareness, communicate using basic technology and documentation systems, and lift up to 25–50 lbs.
Nice To Haves
- Additional education or training in social services, security, or a related field.
Responsibilities
- Maintain a welcoming, safe environment for participants accessing services and support.
- Monitor the facility and surrounding area through routine patrols; identify and respond to safety concerns, including contacting staff or emergency services as needed.
- Conduct routine facility checks, including securing entrances and exits and monitoring access points to ensure overnight safety and security.
- Prepare the facility for overnight operations and ensure an appropriate transition for daytime activities.
- Respond to medical, behavioral, and facility emergencies in accordance with established protocols.
- Identify and address prohibited items or unsafe materials in alignment with Lighthouse policies and procedures.
- Engage participants respectfully using trauma-informed and de-escalation practices to maintain a calm and safe environment.
- Enforce program guidelines and safety standards, including Relational Agreements and Good Neighbor expectations.
- Maintain accurate documentation, including incident reports, shift updates, and communication with staff and security partners.
- Support overall operations through administrative tasks, staff communication, neighborhood relations, and front desk coverage as needed.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
