Overnight Operations Coordinator

IMG Academy•Bradenton, FL

20h•Onsite

About The Position

The Overnight Operations Coordinator is a member of student life who works overnight in their respective dorm. This position is responsible for monitoring the safety and well-being of our Student Athletes during the overnight shift and assisting with the overflow of duties from the day shifts.

Requirements

Bachelor’s degree or equivalent experience in Education, Psychology, Sports Management, or related area
Must possess good judgment and sensitivity relating to students of various backgrounds
Ability to handle challenging situations professionally and with sensitivity
Excellent written and verbal communication skills
Excellent guest service skills
Highly organized with the ability to juggle multiple projects
Ability to multitask in a fast-paced organization
A superior work ethic
Desire to work collaboratively with colleagues
Requires a background check upon offer
Requires a drug test upon offer

Nice To Haves

Experience in education, sports, or related area
Experience as collegiate athlete
Experience with residential life, summer camps, or secondary school
Experience with overseeing 50+ residents
Experience in counseling, crisis response, and mediation
Experience in a high-pressure, academic/performance setting
First Aid and CPR Certification
Proficient with computer and web applications
Bilingual

Responsibilities

Responsible for Student Life presence overnight in the assigned dorm.
Oversee and maintain the residential hall, including room checks and rounds.
Maintaining a safe, secure and healthy living environment for the student athletes.
Process Reach requests for travel, answer parent emails and calls.
Partner with other departments such as Campus Safety and Health Services to ensure efficient operations and safety overnight.
Responsible for administrative tasks to help the day shifts, including items such as bed cards and activity reports.
Organize and tidy the front desk and lobby areas.
Ensure dorm exterior is clean, safe, and secure
Know, communicate, and execute emergency response and crisis management plans for various situations including weather alerts, lockdown, student illness, injury, etc.
Provide guidance and support in the residence halls for Student Athletes as needed.
Adhere to all company policies, procedures, and business ethic codes
Other duties as assigned