Overnight In Room Dining Server

Four Seasons Hotels and Resorts • Whistler, BC

34d • $18 - $19 • Onsite

About The Position

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Full-Time Summer Seasonal, Overnight In Room Dining Server. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

Requirements

• Preferred background in Hospitality Education.
• Minimum of 2 years' experience in Food & Beverage, preferably in a luxury hotel or restaurant setting.
• Demonstrated knowledge and passion for all aspects of food and beverage.
• Proficient command of the English language.
• Attention to detail and strong problem-solving skills, coupled with a dedication to customer service.
• Possession of the Serving it Right Certificate.
• Eligibility to work in Canada.
• As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, overnight, weekends, and holidays.

Responsibilities

• Deliver food orders to guest rooms, ensuring special needs or requests are met; verify completed kitchen orders with the order taker or the guest's original order, and transport items promptly for optimal food quality.
• Greet guests, provide engaging descriptions of selected menu items including their origin, taste, and preparation methods; communicate options for tray and dishware removal, and respond to requests within established time standards.
• Break down, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations.
• Anticipate guest needs, assess satisfaction, offer suggestions, and promptly address concerns and requests.
• Close guest checks accurately, securing room numbers and signatures; handle voided checks or complimentary meals appropriately.
• Adhere to Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct outlined in the Employee Handbook.
• Foster a harmonious and professional work environment, collaborating effectively with co-workers and supervisors.

Benefits

• Access to affordable shared staff accommodation
• Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc
• Complimentary meal per shift in our employee dining room
• Paid time off; vacation days and additional floating holidays per year
• Excellent training and development program
• Discovery Nights at Four Seasons worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees