Overnight Houseperson

Claremont•Worcester, MA

5d•Onsite

About The Position

The Overnight Houseperson assists housekeeping personnel with heavy-duty work as directed by the Executive Housekeeper and helps ensure the hotel operates smoothly during nighttime hours. The role includes cleaning guest and public areas, handling linen and trash, maintaining cleaning equipment, reporting maintenance issues, and helping room attendants with heavy lifting.

Requirements

High school graduate or equivalent.
Available to work 11 PM–7 AM on weekdays, holidays, and weekends.
Able to communicate effectively and respond to questions from managers, co-workers, vendors, and customers.
Able to speak, read, write, and understand English.
Able to frequently bend, stoop, lift, and walk for extended periods.
Able to move, lift, carry, push, pull, and place heavy objects.

Responsibilities

Maintain a positive work atmosphere through professional communication and conduct with guests, vendors, co-workers, and management.
Remove dirty linen from cleaning carts or designated areas and deliver it to the laundry as assigned.
Clean guest corridors, floors, fireplaces, ovens, elevators and landings, linen closets, guest laundry, the exercise room, the employee lounge, and other assigned public areas.
Remove trash from cleaning carts and deposit it in dumpsters.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Clean, maintain, and store cleaning equipment.
Dust and polish metalwork.
Help room attendants with heavy lifting when necessary.
Perform other duties as assigned.