Overnight Houseperson

AccorHotel • Los Angeles, CA

5d • $27 - $36

About The Position

The Overnight Houseperson helps ensure the hotel is guest-ready while guests sleep and prepares the Housekeeping team for the start of each day. Reporting to the Director of Housekeeping, the role maintains public areas, hallways, stairwells, elevator landings, ice machine rooms, trash rooms and storage areas; collects trash and soiled linens; stocks and organizes housekeeping supplies; delivers guest requests; and supports safe, independent overnight operations. The position includes providing courteous guest service, reporting maintenance issues, managing lost and found items, and completing other requests and projects assigned by Housekeeping leadership.

Requirements

• Previous housekeeping, janitorial or cleaning experience is an asset.
• Customer service experience is an asset.
• Reliable, honest and self-motivated, with the ability to work well without direct supervision.
• Able to work independently and as part of a team.
• Able to communicate with guests in spoken English.
• Comfortable using radios, devices and basic cleaning equipment.
• Able to stand, walk and bend for up to 8 hours, climb stairs and safely handle heavy equipment.
• Available to work overnight shifts, including weekends and holidays.
• Must provide proof of eligibility to be employed in the United States.

Nice To Haves

• Spanish language skills.

Responsibilities

• Clean and maintain public areas, hallways, stairwells, elevator landings, ice machine rooms, trash rooms and storage areas.
• Collect and remove trash and soiled linens from guest floors and public spaces.
• Report maintenance issues promptly.
• Stock linen closets and housekeeping carts with linens, cleaning supplies and guest amenities.
• Move products, equipment and supplies to and from the main housekeeping storerooms.
• Organize inventory and maintain par levels for linens and supplies.
• Place bathrobes and amenities in arriving guest rooms.
• Promptly and courteously deliver and pick up items from guest rooms.
• Provide friendly, professional service to guests.
• Log and tag lost and found items in the Housekeeping Office.
• Sign master keys, radios and devices in and out each shift.
• Follow safety, sanitation and Safety Data Sheet (SDS) procedures.
• Manage time and complete tasks with minimal supervision.
• Support special requests and projects assigned by Housekeeping leadership.

Benefits

• Union-sponsored health, pension and other benefits per the Local 11 CBA.
• Discounted hotel rooms and food and beverage rates at sister properties around the globe.
• Learning programs through the company’s Academies.
• Opportunity to develop a career within Century Plaza and across the world.
• Complimentary meals and other perks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed