Overnight Front Desk Associate (Part Time) - Luxury HOA

Action Property Management•Los Angeles, CA

5d•Onsite

About The Position

Action Property Management is seeking a part-time Overnight Front Desk Associate to work at a luxury high-rise residential building in Los Angeles, California. The role delivers five-star customer service to residents and guests, supports building operations overnight, and helps maintain a welcoming and secure environment. The schedule is Friday through Monday, 11:00 PM to 7:00 AM, four nights per week. Compensation is listed as $23.50–$24 per hour.

Requirements

Must be over 18 years of age.
Must successfully pass a pre-employment background check and drug screening.
At least 1 year of customer service experience.
High school diploma, GED, or equivalent.
Polished and professional appearance and demeanor.
Upbeat, positive team-player attitude.
Strong judgment and a solutions-oriented approach.
Proactive customer service approach.

Nice To Haves

Hospitality, luxury retail, or fine dining experience.
Hospitality Management college students or recent graduates are highly desired.

Responsibilities

Represent Action Property Management and the Association while delivering exceptional customer service and supporting resident satisfaction.
Maintain the appearance of the front desk area, lobby, and main elevators.
Monitor lobby activity and maintain access control.
Provide concierge services.
Complete the Daily Activity Report.
Answer and direct incoming phone calls.
Receive and distribute resident parcels.
Address resident and guest concerns and questions.
Demonstrate a strong understanding of the association’s governing documents.