Overnight Department Manger - Orlando International

NIKE•Orlando, FL

5d•Onsite

About The Position

As an Overnight Department Manager, called a Coach at NIKE, you lead, coach, and inspire a team to deliver excellent customer experiences while ensuring team members feel included and supported. The role is based at Nike Factory Orlando International in Orlando, Florida, and involves working 34–40 hours per week, including nights and weekends. You represent NIKE’s brand and culture of sport, help customers make informed decisions, train your team to apply NIKE Service Principles, and create positive moments for customers and colleagues. You also use your retail expertise to support store growth strategies and build community partnerships. The position includes leading store operations and business results, staffing and onboarding teammates, equipping employees for their day-to-day responsibilities, and managing products from the stockroom through visual merchandising and onto the sales floor. NIKE offers employee discounts, healthcare, paid time off, and education programs to support career development.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire a team to deliver the best experience for customers and help team members feel included and supported.
Train the team and implement NIKE Service Principles while representing NIKE’s culture, brand, colleagues, and community.
Lead a team that helps keep all store functions running seamlessly.
Attract, assess, and onboard future teammates to ensure the store is staffed.
Equip store employees with the tools they need to succeed in their day-to-day responsibilities.
Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom to visual merchandising and the sales floor.
Use retail expertise to drive store growth strategies and build community partnerships.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) Plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day hired.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
No-cost access to Optum Employee Assistance Program support for the employee and family.
Discounts for the employee and family from Nike, Converse, and Jordan, up to 50% off.
Education programs to develop and advance your career.