About The Position

As a Nike Overnight Department Manager, known internally as a Coach, you lead, coach, and inspire a team to deliver excellent customer experiences while ensuring team members feel included and supported. You use retail expertise to advance store growth strategies and build community partnerships. You represent Nike’s culture of sport and Service Principles, help customers make informed choices, and create a positive, engaging team environment. You oversee store operations and business results, staffing and onboarding, employee development, and product flow from the stockroom through visual merchandising and onto the sales floor.

Requirements

  • Three years of customer-facing retail or hospitality experience.
  • One year of leadership experience.
  • Demonstrated ability to recruit, build, and lead high-performing teams.
  • Proficiency in Microsoft Office and retail business systems.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
  • Proven ability to use tools for conflict resolution and employee coaching and counseling.
  • Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

  • Lead, coach, and inspire the team to deliver the best customer experience and help team members feel included and supported.
  • Lead the team in keeping all store functions running seamlessly.
  • Attract, assess, and onboard future teammates to ensure the store is staffed.
  • Equip store employees with the tools needed for their day-to-day responsibilities.
  • Lead the store team and business results, including budgeting, planning, customer service, sales, people leadership, and management.
  • Manage the product life cycle from the stockroom to visual merchandising and the sales floor.
  • Implement Nike Service Principles and represent Nike’s culture, brand, colleagues, and community.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Accounts and Flexible Spending Accounts after 12 months of continuous employment.
  • 401(k) Plan and CERA.
  • Employee Assistance Program.
  • Mental and emotional health support.
  • Financial coaching and education.
  • Child development support and caregiving benefits starting on the day of hire.
  • Accrued paid time off and holiday pay.
  • Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan.
  • Nike, Converse, and Jordan discounts for employees and their families, up to 50% off.
  • Education programs to develop and advance your career.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service