Overnight Courtesy Patrol Officer

Advanced Asset Management•Aurora, CO

14d•Onsite

About The Position

Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance. We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement. We are hiring an Overnight Courtesy Patrol Officer to help maintain a safe, quiet, and well-maintained environment across our multifamily community during overnight hours. This role will conduct routine property patrols, monitor common areas and resident activity, respond to after-hours concerns, and report incidents or property issues to the management team.

Requirements

High school diploma or equivalent preferred.
Previous experience in security, courtesy patrol, multifamily property management, hospitality, customer service, or a similar role preferred.
Experience working in an apartment or multifamily community is a plus.
Reliable and comfortable working independently during overnight hours.
Strong observation, communication, and conflict-resolution skills.
Professional and respectful when interacting with residents.
Basic smartphone/computer skills for communication and reporting.
Reliable transportation preferred.
Ability to remain alert and attentive throughout the overnight shift.
Must be available for overnight shifts, including weekends as needed.

Responsibilities

Conduct routine overnight patrols throughout the apartment community, including buildings, parking areas, entrances, hallways, amenities, and common areas.
Maintain a visible presence throughout the property and monitor for unusual activity or potential resident and property concerns.
Monitor community areas for noise disturbances, unauthorized activity, property damage, or violations of community policies.
Respond professionally to after-hours resident concerns and assist with appropriate escalation when needed.
Monitor parking areas and report abandoned vehicles, suspicious activity, access concerns, or other property-related issues.
Check common areas and amenities for safety, cleanliness, lighting, access, or maintenance concerns.
Identify and report potential safety hazards, property damage, leaks, lighting issues, or other maintenance concerns.
Document patrol activities, resident concerns, incidents, and observations in shift or incident reports.
Notify the Community Manager or appropriate AAM team member of significant overnight incidents or recurring concerns.
Contact emergency services when necessary and follow established community emergency procedures.
Support a quiet, respectful, and welcoming environment for residents throughout the overnight shift.