Overnight Bellman
Crestview Management•Myrtle Beach, SC
About The Position
An overnight bellman provides 24/7 Guest Service, typically working between 11pm and 7am. Key duties include retrieving/parking valet cars (arriving guests, and returning guests) late-night luggage, providing security, assisting with check-ins/check-outs, delivering items to rooms, and maintaining lobby cleanliness. This role requires high independence, stamina, and excellent customer service.
Requirements
- Physical Stamina: Must be able to lift, carry, and move heavy luggage, and stand or walk for long periods.
- Independence: Ability to work with minimal supervision during quiet, non-traditional hours.
- Customer Service: Strong communication and interpersonal skills to handle guest requests with tact.
- Experience: Previous hotel experience is often preferred, but not always required
Responsibilities
- Guest Assistance: Greet arriving/departing guests, assist with luggage, and provide concierge-level information regarding hotel amenities.
- Overnight Duties: Handle late-night luggage, deliver guest requests (e.g., extra pillows), and assist with early check-outs.
- Security & Maintenance: Monitor lobby activity for safety, secure entrance doors, and ensure the lobby area remains clean and orderly.
- Front Desk Support: Assist the night audit team with guest needs and coordinate transportation.
- Communication: Use two-way radios to communicate with security and the front desk.
Benefits
- competitive wage
- Health and Dental Insurance
- company paid Life Insurance
- Short Term and Long-Term Disability Insurance
- Vision
- Critical Illness
- Accidental
- 401(k) and company match
- Paid Time Off (PTO)
- free hotel rooms and hotel discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
