Overnight Assistant Manager - Full Time

Mackenthun's Fine Foods•Waconia, MN

About The Position

The Overnight Assistant Manager leads overnight operations and serves as Manager on Duty for the entire store during overnight hours. The role directs the overnight crew, maintains store security and operational standards, and ensures the store is ready for opening. In partnership with other store leadership, the position oversees stocking, freight processing, merchandising, employee performance, security, and storewide operational needs. It requires independent decision-making and accountability for productivity, safety, and store readiness. The position oversees employee training and development, overnight staffing and workload, productivity and work quality, and performance discussions and reviews. It also manages center store stocking and merchandising, product rotation, inventory handling, backroom organization, and store presentation. As Manager on Duty, the role responds to alarms and emergencies, oversees assigned deliveries and receiving, coordinates operational support across departments, and maintains cleanliness, safety, and food safety standards. The role is primarily overnight, with weekends and holidays as business needs require. It involves extended periods of standing and walking, moving merchandise weighing up to 50 pounds, and working in varying temperatures, including refrigerated and freezer areas. The employee may operate or work around store stocking equipment after appropriate training.

Requirements

At least two years of retail supervisory or leadership experience.
Ability to lead employees, coordinate workloads, and hold team members accountable for performance.
Knowledge of grocery stocking, merchandising, inventory handling, product rotation, and food safety practices.
Ability to follow store security procedures and respond appropriately to alarms, emergencies, and operational disruptions.
Strong problem-solving, communication, organization, and decision-making skills.
Ability to work independently while maintaining communication with store leadership.
Ability to stand and walk for extended periods.
Ability to regularly lift and move merchandise weighing up to 50 pounds, with or without reasonable accommodation.
Ability to work in varying temperatures, including refrigerated and freezer areas.
Ability to safely operate or work around stocking equipment and other store operations equipment, with appropriate training.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail leadership experience in grocery, overnight operations, or freight management.
Familiarity with inventory systems, stocking equipment, and other store operating systems.

Responsibilities

Direct, supervise, train, and develop overnight employees, setting clear expectations and work priorities.
Coordinate overnight staffing and workloads to complete assigned tasks efficiently and accurately.
Monitor productivity, stocking performance, and work quality; coach employees and address performance concerns.
Conduct regular one-to-one meetings with direct reports and conduct performance reviews.
Provide input on hiring, discipline, and other personnel decisions in accordance with company procedures.
Promote teamwork, accountability, and a safe, respectful work environment.
Oversee overnight stocking, product rotation, tagging, merchandising, and department condition.
Ensure products are rotated using FIFO practices and that damages, mispicks, and inventory discrepancies are addressed.
Monitor stocking productivity, in-stock conditions, backroom organization, and inventory handling.
Ensure shelves, displays, and sales floor areas are stocked, faced, and organized before opening.
Collaborate with the Grocery Manager to communicate priorities and maintain department standards.
Serve as the primary Manager on Duty during overnight hours and respond to storewide operational needs.
Ensure building security procedures are followed, including securing the store, monitoring authorized access, and completing required checks.
Respond to alarms and emergencies, including security incidents, fire alarms, refrigeration concerns, and power outages, following company procedures and contacting appropriate support as needed.
Oversee assigned overnight deliveries and receiving, including documentation, proper handling, and applicable food safety and temperature-control requirements.
Coordinate with other departments regarding staffing gaps, equipment issues, maintenance needs, and other operational concerns.
Maintain storewide cleanliness, safety, and operational standards throughout the overnight shift.
Enforce company safety procedures and applicable food safety, sanitation, and workplace safety requirements.
Ensure proper equipment use and employee compliance with procedures for lifting, stocking, merchandise handling, and work in refrigerated or freezer environments.
Monitor overnight task completion and communicate outstanding work, incidents, and operational concerns to store leadership.
Support store systems, security technology, and automated equipment; respond to issues within the role's scope and escalate technical concerns when necessary.
Identify opportunities to improve productivity, reduce waste, and strengthen overnight processes.