About The Position

The Outside Software Account Representative grows and expands Thryv's SaaS client base in the local business market. The representative builds a sales pipeline from the ground up through self-generated and company-initiated prospecting, meets a predetermined sales quota, and develops additional opportunities among Thryv clients added to their book of business. The role prospects and qualifies new business in an assigned territory, identifying local business owners who are a fit for Thryv's platform. More than 50% of the work is conducted outside the home office. The representative identifies and secures new SaaS clients through prospecting, executes established operational processes such as client engagement cadences, product and demo certifications, and order-entry requirements, and participates in sales meetings, call calibrations, and training as needed. They educate prospects throughout the buyer’s journey, build and nurture a pipeline, close deals, and partner with marketing and technology teams on sales strategy as solutions are enhanced or new products are released. The position is locally based and requires a valid driver's license and personal transportation. Thryv describes itself as a work-from-anywhere company, while this role requires more than half of work to take place outside the home office. The stated on-target earnings for US National Average pay area 1 are $96,800 per year; the final offer may vary based on location, market variances, experience, expertise, and assigned book of business.

Requirements

  • At least 3 years of direct sales experience; SaaS experience is preferred.
  • At least 2 years of experience in an outbound sales, full sales-cycle role.
  • Industry knowledge and the ability to gain a thorough understanding of the Thryv product suite.
  • Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
  • Strong time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
  • Ability to work independently in a remote-first environment, conduct sales presentations, and follow established processes and procedures.
  • Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
  • Ability to conduct more than 50% of work outside the home office.
  • Valid driver's license and personal transportation.
  • Must live locally to the city in the job posting, within a one-hour commute.
  • Comfort working remotely, with high-speed internet, an acceptable office setting, and proper business attire.

Nice To Haves

  • Direct sales experience in a SaaS role or company.

Responsibilities

  • Grow and expand Thryv's SaaS clients in the local business market.
  • Build a pipeline from the ground up through self-generated and company-initiated prospecting to meet a predetermined sales quota.
  • Prospect and qualify new business opportunities in an assigned territory and identify local business owners suited to Thryv's platform.
  • Identify and secure new SaaS clients using networks, referrals, and company-initiated prospecting programs.
  • Educate and guide prospects through the buyer’s journey.
  • Execute defined operational processes, including client and prospect engagement cadences, product and demo certifications, order-entry requirements, and centralized intake forms.
  • Participate in sales meetings, call calibrations, and training as needed.
  • Partner with marketing and technology departments to execute sales strategy as products are enhanced or introduced.
  • Build and nurture a pipeline of prospects, close deals, and help customers find solutions.
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