Outside Sales Representative
About The Position
The Outside Sales Representative sells the company’s products and services to current and prospective customers, with a primary focus on fire alarm installations and testing and inspection services. The role is responsible for increasing sales by developing and maintaining customer relationships, identifying prospective customers, following up on sales leads, and maintaining relationships with existing customers. The representative may also recommend marketing strategies for target markets. The position includes identifying customer needs and recommending suitable products and services, demonstrating product functions, ensuring customer satisfaction after the sale, keeping customers informed about offerings and enhancements, documenting sales activity, and providing territory sales forecasts. The role requires travel and involves prolonged periods of sitting at a desk and working on a computer. The company describes its core values as customer-bias, trust, respect, and commitment, and states that it is an Equal Opportunity Employer.
Requirements
- Bachelor’s degree in Marketing, Sales, Business, or a related field, or at least five years of related experience.
- Strong knowledge of and experience with fire alarm systems, including fire alarm installations and testing and inspection services.
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficiency with Microsoft Office Suite or related software.
- Ability to travel.
Responsibilities
- Build and maintain a network of sources for identifying new sales leads.
- Communicate with customers and leads to understand their product or service needs and recommend suitable offerings, focusing on fire alarm installations and testing and inspection services.
- Demonstrate the functions and utility of products and services, including fire alarm systems and related services, based on customer needs.
- Maintain customer satisfaction through ongoing communication and relationship management, and resolve post-sale issues.
- Keep existing and previous customers informed about new products, services, and enhancements that may interest them.
- Maintain detailed reports of sales activities, including calls, orders, sales, lost business, and customer or vendor relationship problems.
- Provide periodic territory sales forecasts.
- Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
- Perform other duties assigned by management.
Benefits
- Salary plus commission
- Medical, dental, and vision benefits
- Company-paid life insurance
- Company-paid short-term disability
- 401(k) with employer match
- Paid vacation and company holidays
- Training and career development
- Company vehicle, if applicable to the job
- Immediate qualification for the ALL In Ownership Plan for eligible full-time employees
