Outside Sales Representative

FleetPride•Cranston, RI

About The Position

The Outside Sales Representative sells FleetPride products and services to current and prospective customers in a competitive business-to-business environment. The role is accountable for maximizing sales and gross profit in a defined territory by increasing sales within existing accounts and acquiring new customers. Success comes from solving customer problems, creating mutual value, and working within a performance-focused, high-accountability sales culture. The representative develops and maintains knowledge of FleetPride’s value propositions, sales processes, account management practices, and the industry and local market. The role involves planning accounts and sales calls, assessing customer needs, communicating FleetPride’s value, collaborating with internal teams and other resources, and building product knowledge. Performance is measured through territory sales, sales in specified product areas, customer account mix, and territory gross margin.

Requirements

  • High school diploma or GED.
  • Excellent written and verbal communication and presentation skills.
  • Demonstrated mechanical inclination and interest in FleetPride’s industry.
  • Proficiency with the MS Office Suite and ability to conduct basic database tasks in Excel.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • One year of B2B sales experience is preferred.
  • Heavy-duty equipment distribution sales or related industry experience is a plus.
  • Experience with CRM and other sales force automation tools is a plus.

Responsibilities

  • Develop account plans that identify share-of-wallet opportunities, competitive conditions, milestones, and tactics; update plans on the specified cadence and share them internally for feedback.
  • Plan sales calls by setting objectives, preparing for potential barriers, and using sales force automation tools; record call details and results in the CRM and supporting tools.
  • Assess customer needs by asking open-ended questions, observing for sales opportunities, building trust, and discussing customers’ broader business needs and future opportunities.
  • Maintain an ongoing dialogue with customers about FleetPride’s value, gather feedback, and identify ways to increase mutual value.
  • Collaborate with internal teams, branch experts, subject matter experts, catalogs, call centers, and relevant third parties to obtain resources and information.
  • Escalate customer issues to appropriate resources and serve as a conduit between FleetPride and the customer during resolution.
  • Build and apply knowledge of FleetPride’s parts, complementary products, competitive offerings, and product strengths to recommend suitable solutions.
  • Sell FleetPride products and services to current and prospective customers to grow territory sales, existing-account share, and new-customer business.
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