Outside Sales Representative/Sales Pro

Genuine Parts Company•Usa, NY

About The Position

The Sales Pro is a self-motivated, customer-centric representative responsible for promoting NAPA's full line of products and services and expanding business with new and existing customers. The role focuses on finding and winning new customers, closing deals, and sustaining customer relationships after the sale. The representative works with local store leadership and manufacturer's representatives to grow sales, improve program offerings, and increase customer knowledge of product lines. The position also provides customer service and delivers educational presentations on NAPA products and services.

Requirements

Prior experience in a retail store or outside sales.
At least 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
Understand and demonstrate basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and maintaining accounts.
Ability to present information in group meetings.
Valid driver's license with no more than 2 moving violations in the last 4 years.
Ability to bend to floor-level shelves and reach upper shelves (up to eight feet), using a stool or ladder when necessary.
Stamina to stand and walk for the entire work shift and lift up to 60 pounds of merchandise.
Clear speaking and attentive listening skills.

Nice To Haves

Bachelor's degree.
Background in the automotive industry.
Leadership capability, including motivating and inspiring others through clear, proactive communication; focusing on customer success and results; thinking strategically; and developing high-performing, inclusive teams through feedback and trust-building.

Responsibilities

Drive growth in company-owned NAPA Auto Parts stores, customer base, sales, and profits.
Promote NAPA products and programs to wholesale customers.
Work with the local Store Manager to develop plans to increase sales and initiate, contact, manage, and develop local leads.
Identify customers' specific needs and align solutions with NAPA's offerings.
Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines.
Engage customers and keep them connected through NAPA's eSales programs.
Perform educational seminars, clinics, and presentations on NAPA product lines and services.
Maintain customer satisfaction and provide strong customer service, including resolving customer problems, complaints, and questions in person or by telephone.
Set expectations, meet commitments, track results, and manage accountability.
Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people.