Outside Sales Representative / Office Coordinator

RENEW MEDIC BY BBG•West Chester Township, OH

About The Position

We are seeking an outgoing, organized, and dependable professional to grow the company’s referral network while supporting daily office operations. The position combines outside sales and relationship building with scheduling, customer communication, and project coordination. The ideal candidate is comfortable meeting potential referral partners in the field and keeping details organized in the office. The company specializes in restoring kitchen cabinets damaged by water or fire. Its process allows cabinets to be removed, restored, and reinstalled while preserving existing countertops whenever possible. The role works with homeowners, mitigation companies, and insurance adjusters to help move restoration projects forward and reduce disruption in the home. Success means developing productive referral relationships, following through on sales opportunities, maintaining accurate project information, and helping customers and team members stay informed throughout the restoration process.

Requirements

  • Previous experience in outside sales, business development, account management, or customer service.
  • Strong communication skills and the ability to develop lasting professional relationships.
  • Excellent organization, time management, and attention to detail.
  • Ability to manage sales activities and office responsibilities with competing priorities.
  • Comfort using email, calendars, spreadsheets, and customer management software.
  • Self-motivated and able to work independently while collaborating with a small team.
  • Valid driver’s license and ability to travel locally for appointments and networking.

Nice To Haves

  • Established connections with insurance adjusters and mitigation companies.
  • Experience in restoration, construction, cabinetry, insurance, or home services.

Responsibilities

  • Build and maintain referral relationships with mitigation companies, restoration contractors, insurance professionals, property managers, and other potential partners.
  • Make prospecting calls and in-person visits to introduce cabinet restoration services.
  • Explain the benefits of cabinet restoration and identify opportunities for the team to evaluate.
  • Follow up on leads, referrals, estimates, and potential projects.
  • Represent the company at networking events, industry meetings, and community functions.
  • Maintain accurate records of contacts, sales activities, and follow-up commitments.
  • Work with ownership to establish and meet sales and referral development goals.
  • Answer incoming calls and emails professionally and respond to customer inquiries.
  • Schedule consultations, site visits, cabinet removal, and installation appointments.
  • Coordinate communication among homeowners, referral partners, insurance adjusters, and the production team.
  • Create and maintain customer files, project records, and supporting documentation.
  • Track project progress and communicate scheduling updates.
  • Assist with estimates, proposals, invoices, and payment follow-up as directed.
  • Maintain office supplies and support daily administrative needs.

Benefits

  • Competitive salary.
  • Base compensation plus performance-based incentives, commensurate with experience.
  • Additional benefits and employment details will be discussed during the interview process.
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