Outside Sales Engineer - Water Solutions

John H. Carter Company, Inc.St. George, LA
Onsite

About The Position

This role involves professionally and promptly responding to customer communications, aligning sales efforts with business unit goals, and supporting inside sales and service teams with complex quotes, orders, project coordination, and customer account support. The position also requires collaboration with other sales resources on corporate initiatives, participation in conferences and trade shows, and upholding Total Customer Commitment (TCC) standards. Additionally, the role involves maintaining relationships with product principles, attending training to enhance competencies, collaborating with colleagues, building strong customer and internal relationships, and traveling throughout the JHC service territory as required.

Requirements

  • Ability to travel throughout the JHC service territory as required.

Responsibilities

  • Professionally and promptly respond to phone calls, messages, and emails.
  • Align sales efforts and daily activities with the goals and strategic objectives of the business unit (BU).
  • Support the business units inside sales & service teams with complex quotes, orders, project coordination, and customer account support.
  • Collaborate with other JHC sales resources in the pursuit of corporate sales initiatives as required.
  • Participate in and support any applicable conference and trade show initiatives.
  • Uphold JHC’s Total Customer Commitment (TCC) standards at all times.
  • Maintain productive working relationships with JHC product principles and provide support as needed.
  • Attend required and recommended training to maintain and expand technical and sales competencies.
  • Collaborate with colleagues to support team objectives, particularly during high-volume or time-sensitive situations.
  • Build and maintain strong, long-term customer and internal relationships.
  • Travel throughout the JHC service territory as required.
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