Outside Lot Attendant 6a-3p

TravelCenters of America•York, NE

About The Position

The Outside Lot Attendant is a key member of the TravelCenters of America team, assisting professional drivers who use the Reserve-It parking program with arrival, parking, and general information. The role also helps maintain a pleasant customer environment by keeping the parking lot and, when not assisting with Reserve-It functions, the fuel island clean. Team members follow established customer-service procedures, prioritize work according to customer and management needs, and follow safety guidelines while reporting potentially unsafe situations. The position involves working outdoors in all seasons and may involve exposure to fumes, particles, mechanical parts, vibration, loud noise, dirt, dust, grime, grease, oil, gas, and concentrated cleaning solutions.

Requirements

Good verbal communication skills.
Cash handling skills.
Ability to work flexible hours, including nights, weekends, and some holidays.
Valid driver's license.
Ability to meet the physical demands of the role, including occasionally lifting up to 50 pounds and/or moving heavy objects, with or without reasonable accommodation.

Nice To Haves

A dedicated individual who works well with others and is excited to be part of the team.
A great work ethic and positive attitude.

Responsibilities

Assist professional drivers using the Reserve-It parking program with arrival, parking, and general information.
Maintain parking lot cleanliness and maintain fuel island cleanliness when not assisting with Reserve-It functions.
Follow the customer service sequence outlined in the operation manuals.
Prioritize work according to customer and management needs.
Follow safety guidelines and report potentially unsafe situations caused by employees or customers.
Establish strong communication and rapport with the management team and co-workers.
Perform other job-related duties as assigned.