Outside Loan Originator

CrossCountry Mortgage • Staten Island, NY

8d

About The Position

The Outside Loan Originator (Outside LO) maintains the NMLS license required under the S.A.F.E. Act of 2008 and originates and processes real estate mortgage loans in accordance with CrossCountry Mortgage, LLC processes and product guidelines. The role sources mortgage leads, develops referral relationships, markets mortgage products, and guides applicants through the loan application process. It also involves evaluating applicants’ financial status, credit, and property information; coordinating with processing and underwriting; and maintaining communication with customers and referral sources. Mortgage coaching is available.

Requirements

• NMLS license required under the S.A.F.E. Act of 2008.
• Experience with and/or knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems.
• Experience proactively soliciting new business.
• Knowledge of mortgage products and programs.
• Excellent analytical skills to evaluate credit requests and identify trends in a marketplace.
• Advanced communication and collaboration skills.
• Proficiency in standardized software applications, including Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Encompass experience.

Responsibilities

• Source mortgage leads.
• Build business relationships with real estate agents and other lead sources.
• Analyze potential loan markets and develop referral networks to locate loan prospects.
• Market CCM products to individuals and firms, promoting services that may meet customers’ needs.
• Meet with applicants to obtain loan application information and answer questions about the process.
• Analyze applicants’ financial status, credit, and property evaluations to assess the feasibility of granting loans.
• Explain available loan types, credit options, and service terms to customers.
• Generate complete loan applications with supporting documentation.
• Inform applicants of additional requirements to improve applications and documentation.
• Answer customer questions and respond to requests.
• Handle customer complaints and take appropriate action to resolve them.
• Own communication with the real estate agent or referral source.
• Confer with processing and underwriting to help resolve mortgage application problems.
• Maintain job knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
• Participate in mortgage sales activities, including attending closings and open houses, conducting CCM seminars or trainings, and other lead-generating activities.

Benefits

• Competitive compensation plan for eligible employees.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Company-provided short-term disability.
• Employee assistance program.
• Wellness program.
• Mortgage coaching available.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed