Loan Originator

Envoy Mortgage•California, CA

5h•$7 - $15

About The Position

As a Loan Originator with Envoy Mortgage, you provide residential mortgage loans and generate leads to increase production. You obtain purchase and refinance mortgage loans in accordance with company policies and procedures and industry guidelines, calling on realtors, builders, past clients, and referral partners. The role provides communication and support to management, production staff, underwriting, and customers. The position promotes Envoy Mortgage products and develops referral relationships, educates borrowers about applicable loan programs, and manages loan applications through processing and approval. It includes maintaining accurate loan records, reviewing files and resolving exceptions, coordinating disclosures and documentation, communicating loan status, and keeping current with mortgage guidelines and licensing requirements. The role may be performed outside the office more than 50% of the time and is non-exempt and primarily commission-based.

Requirements

High school diploma or equivalent.
At least 3 years of experience as a Loan Originator, Loan Officer Assistant (LOA), or Processor.
Knowledge of Microsoft Excel, Word, and Outlook.
In-depth knowledge of mortgage loan products, including FHA, VA, conventional, and USDA, and knowledge of mortgage processes, procedures, and documentation.
Working knowledge or proficiency with Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and loan origination systems.
Exceptional follow-up, time-management, interpersonal, verbal communication, and written communication skills.
Willingness to learn, self-motivation, social media savvy, and forward-thinking approach.
Excellent customer service skills and ability to work in a team environment.
Ability to be reliable, detail-oriented, and resolve issues as a self-starter.
Strong relationship-building skills.
Ability to analyze issues, create effective resolutions, and manage multiple projects at one time.
Must have NMLS and SAFE; must have UST, preferred, or be able to obtain the applicable state NMLS license within 30–90 days of employment, or employment will be terminated.
Must occasionally lift and/or move up to 25 pounds.
Specific vision ability required: close vision.
Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Occasionally required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl.

Nice To Haves

Bachelor's degree preferred.
5 or more years of experience as a Loan Originator, LOA, or Processor preferred.
Encompass experience preferred.
UST preferred.

Responsibilities

Promote Envoy's products to real estate agents, home buyers, and other lead and referral sources.
Prospect and obtain new loan applications by meeting with potential referral sources, including realtors, CPAs, financial planners, and past clients, with the goal of generating funded loans.
Educate borrowers about current offerings and programs for which they qualify.
Ensure marketing is performed in a compliant manner.
Create and maintain data from new loan applications and other documents in the origination system.
Review loans in process daily and determine priorities.
Perform document audits and resolve exceptions to approve or reject loan packages for funding.
Receive and process Changes of Circumstance (CoC), resubmit loan packages, and ensure compliance with Fannie Mae and Freddie Mac requirements.
Re-disclose new loans when a Change of Circumstance occurs.
Generate and distribute decline or rejection letters to borrowers who do not meet minimum requirements, in compliance with industry guidelines and regulations.
Authorize or order credit reports, appraisals, flood certifications, and title work.
Defer loans that do not meet basic standards to an underwriter.
Follow up consistently with internal staff, borrowers, and agents to complete processing.
Analyze loan files and submit completed loans for approval.
Respond to agents, referral partners, and borrowers regarding the status of loans in process.
Maintain and update the status of files in process, and stay current on FHA, VA, and conventional guidelines and changes that may affect loan status.
Request and gather borrower information and documents to complete applications, structure loans, and prepare disclosures in coordination with processing and underwriting.
Monitor the loan process and communicate effectively with borrowers and other transaction parties about loan status.
Present complete and accurate files to the processor.
Maintain an active NMLS license and stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines.
Comply with local, state, and federal laws applicable to the position.
Adhere to Envoy standards, including production minimums and customer service expectations.
Conduct business ethically and in Envoy's best interests, keeping the company's core values in mind.
Stay current on personal finance principles to provide comprehensive mortgage advice to clients.
Perform additional duties as assigned.