Outside Host - HRC Las Vegas Strip Family Dining
About The Position
The Outside Host creates a warm, welcoming, and organized first impression for guests before they enter the restaurant. The role greets arriving guests, assists with reservations and wait times, manages the entrance and outdoor guest areas, and communicates with the Host team, Servers, Managers, and other Front of House staff to support a smooth guest experience. The ideal candidate is friendly, professional, attentive, and comfortable working in a fast-paced restaurant environment while maintaining a positive attitude and excellent guest service. The Outside Host is expected to demonstrate exceptional hospitality, maintain a professional appearance, communicate effectively with the restaurant team, and contribute to an organized and welcoming guest experience from guests’ arrival onward. The position may also involve other duties assigned by Management.
Requirements
- Excellent communication and interpersonal skills.
- Ability to remain professional and welcoming in a high-volume environment.
- Ability to stand and walk for extended periods.
- Ability to work outdoors for portions of the shift and in varying weather conditions.
- Ability to safely navigate stairs, walkways, and high-traffic areas.
- Ability to lift or carry light items as needed.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize responsibilities.
- Dependable, punctual, and team-oriented.
- Ability to work flexible hours, including evenings, weekends, and holidays as business needs require.
- Must be able to perform essential job functions with or without reasonable accommodation.
Nice To Haves
- Previous restaurant, hospitality, customer service, or guest-facing experience preferred.
Responsibilities
- Welcome and acknowledge every guest promptly with a friendly and professional demeanor.
- Manage the restaurant entrance and outside waiting area, keeping guests comfortable and informed.
- Greet guests, confirm reservations, and provide accurate wait-time information and seating updates.
- Maintain an organized guest queue and ensure guests are seated in the appropriate order.
- Monitor the entrance and surrounding guest areas for cleanliness, safety, and presentation.
- Communicate guest needs, special requests, and concerns to the Host team and Management.
- Assist with crowd control and guest flow during busy periods.
- Provide directions and information about the restaurant, seating areas, restrooms, and other guest amenities.
- Assist guests with umbrellas, seating, or other reasonable accommodations when needed.
- Monitor weather conditions and communicate concerns to Management.
- Keep the exterior entrance, doors, walkways, and waiting areas clean and presentable.
- Assist with phone calls, reservations, seating charts, and other front-of-house duties as needed.
- Handle guest concerns professionally and involve Management when appropriate.
- Maintain a professional appearance and follow restaurant grooming and uniform standards.
- Follow company policies, health and safety regulations, and service standards.
- Protect guest privacy and handle sensitive information appropriately.
- Perform other duties as assigned by Management.
Benefits
- The employer describes a comprehensive benefits package intended to support team members’ health, future planning, and work-life balance. Benefits may vary with employment status; details are available on the company career site.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
