Outside Guest Services Attendant (OGSA)

Arete Collective LP • Spicewood, TX

9d • Onsite

About The Position

Together, We're More. Loraloma Club at Thomas Ranch is seeking a warm, polished, and service-focused Outside Guest Services Attendant to support daily golf operations and create an exceptional experience for members and guests from arrival to departure. This highly visible, guest-facing role is ideal for someone who enjoys working outdoors, takes pride in delivering attentive hospitality, and thrives in a fast-paced team environment.

Requirements

• High school diploma or GED required.
• Must be at least 18 years of age.
• Valid driver's license with clean driving record.
• Ability to provide attentive, polished service in a luxury club environment.
• Ability to stand, walk, bend, lift, carry, and move throughout an outdoor work environment for extended periods.
• Ability to lift and carry golf bags and related items weighing up to 50 pounds.
• Strong attention to detail and commitment to maintain clean, organized, and guest-ready spaces.
• As a condition of employment applicants must successfully pass a background check and drug screening.

Nice To Haves

• Previous golf, club, hospitality, or customer service experience preferred.
• Strong verbal communication skills and friendly, approachable demeanor.

Responsibilities

• Greet members and guest with professionalism, warmth, and genuine hospitality.
• Assist golfers with loading, unloading, staging, and storing golf bags and equipment.
• Prepare, clean, detail, charge, and stage golf carts for daily play and events.
• Maintain the cleanliness, organization, and presentation of cart staging areas, cart return, storage facilities, podium areas, practice facilities and other areas.
• Provide accurate information regarding tee times, course conditions, amenities, and available services.
• Support pace of play, guest flow, tournaments, special events, and daily golf operations.
• Assist with towels, range balls, rental clubs, bag storage, and other guest amenities.
• Respond promptly and professionally to guest requests, concerns or equipment issues.
• Follow all safety procedures related to golf carts, equipment, guest interactions, and outdoor work areas.
• Collaborate with golf professionals, pro-shop team members, supervisors, and fellow attendants to ensure a seamless guest experience.

Benefits

• Competitive pay
• Medical, dental & vision insurance
• 401(k) with company match
• Paid time off, holidays, and parental leave.
• Professional growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED