Outside Guest Services

BallenIsles Country Club•Volcano, HI

2d•Onsite

About The Position

Volcano Golf Course, located in Volcano, HI, is pleased to announce an excellent career opportunity for an Outside Guest Services! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. Position Summary: As a key member of the property’s golf operations team, the Outside Guest Services team reports to the Assistant Golf Pro and attends to the golf cart fleet and driving range.

Requirements

Must have strong customer/guest orientation
Must have strong communication and interpersonal skills
Must be dependable
Must have friendly personality and enjoy working with the public
Ability to learn and enforce course policies, rules, and regulations
Ability to follow verbal and written instructions
Ability to use equipment and tools properly and safely
Current Driver’s License

Nice To Haves

Working knowledge of the rules of golf is preferred

Responsibilities

Maintain a professional appearance
Bringing carts from the cart barn in the morning and returning carts to the cart barn at the end of the day
Cleaning, fueling, and checking carts after each use
Clean and maintain cart barn
Ensure the carts are available for player use at all times
Receive and communicate complaints to the General Manager
Work closely with Pro Shop staff to prepare for and conduct golf tournaments
Implement and support all course policies and programs as communicated by management
Attends to the driving range area (maintaining the tee area as well as picking the range) as needed
Pulling the flags on the golf holes at close each day
Marshaling the course as assigned by supervisor or manager
Perform other duties as assigned by supervisor or manager