Guest Services Attendant
About The Position
First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests". These are full-time, permanent positions, beginning in September, October, November and December 2026 and ending in April and May 2027. Starting Rate of Pay: $18.80 per hour. We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $22.20.
Requirements
- A valid BC Driver’s license with a clean record is required
- Class 5 drivers’ license is required
- Must be legally eligible to work in Canada.
Nice To Haves
- Previous experience in a Guest Service capacity is an asset
Responsibilities
- Meeting and greeting guests, and helping them with their luggage upon arrival and departure
- Safely parking any valet vehicles
- Acting as a liaison between the hotel and our guests, responding to guest requests and concerns in a personal, prompt and courteous manner
- Knowledgeable about all hotel related information, including promotions, menus, hours of service, facilities, and guest rooms
Benefits
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
