Guest Services Attendant

OWA Parks & Resort • Foley, AL

6d • Onsite

About The Position

This role serves as the primary point of contact for guest information, requiring problem-solving skills to resolve guest issues efficiently. Team members will undergo product knowledge training to effectively answer guest inquiries and promote the facilities, amenities, and activities. A friendly and professional demeanor is essential in all guest interactions. The position may involve standing for the majority of each shift.

Requirements

• At least 15 years old
• Able to work in hot, sunny, cold, or rainy conditions
• Must have a friendly and approachable demeanor and a positive attitude
• Team Members must have at least three days of availability and able to work weekends, holidays, and special events.

Nice To Haves

• Cash-handling and point-of-sale experience preferred

Responsibilities

• Act as the first point of contact for guest information
• Problem-solve to achieve guest resolution at the lowest level of authority
• Complete product knowledge training to answer various questions from guests
• Promote facilities, amenities, and activities
• Exhibit a friendly and professional demeanor in all guest interactions

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed