Outreach Specialist - Support Services for Veteran Families, Multiple Counties - Full-Time

Axess Family Services, Inc. • Canton, OH

14m • Onsite

About The Position

Answers veterans support line and conducts outreach for homeless and at-risk veterans.

Requirements

• Demonstrated organizational, interpersonal, and communication skills
• Willingness to learn and apply best practice models as appropriate
• Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability if applicable; reliable transportation
• Must be able to meet agency requirements for criminal back ground check (Ohio Bureau of Criminal Identification & Investigation).

Nice To Haves

• Experience with the issues of homelessness, domestic violence, chemical dependency, mental health preferred.
• Experience working with veterans preferred.

Responsibilities

• Answers support line to conduct screening and provide advocacy and referrals to community resources for veterans in need
• Travels to community locations where homeless and at-risk veterans congregate to ensure effective local outreach
• Conducts program screening over phone or in person with veteran households to assist in determining program eligibility
• Documents and records coordination meetings and provided outreach
• Coordinates with veteran program staff to facilitate program placement
• Works closely with the case management team to ensure seamless service delivery from outreach to program participation
• Actively participates in regular SSVF Coordinating Team meetings for the purpose of program consistency, monitoring and effectiveness
• Provides crises intervention as appropriate
• Participate in community-wide events promoting services for veterans.
• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED