Veteran Support Specialist

U.S.VETS•Inglewood, CA

1d•$22 - $26•Onsite

About The Position

The Veteran Support Specialist reports directly to the Veteran Service Coordinator (VSC) at the designated U.S.VETS site. With supervision, the Veteran Support Specialist is responsible for providing guidance and services to veterans to achieve their highest level of independence and assists in the daily implementation of day-to-day basic residential services.

Requirements

High School Diploma required
Valid driver’s license required.
Must meet company insurance requirements and complete a provided driver training course

Nice To Haves

One year of experience in social services or related field preferred
Knowledge of empowerment and self-advocacy techniques
Experience working with homeless and/or veterans preferred
Experience facilitating support groups preferred
Strong oral and written communication skills
Professional manner and appearance
Ability to work independently and within a team
Ability to take direction
Ability to work effectively with diverse group of clients, staff, and community members
Computer proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel) and Internet and ability to use client tracking databases and electronic case records

Responsibilities

Ensures harmonious atmosphere within program by maintaining communication with and being liaison between the clinical staff and program staff and fostering the therapeutic community environment among clients
Establishes rapport and maintains a professional relationship and boundaries with clients and potential clients.
Coordinates individual and group services that help veterans achieve specific life and recovery goals and support success
Responsible for the preventing or de-escalating any problematic behaviors among clients including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these events
Assists with maintaining compliance with VA, HUD, and other funder regulations and organization protocols in requesting third party documentation and ensuring all program documentation is collected and maintained
Participates in case conferences, consultations, and staffing with appropriate staff.
Facilitates and/or participates in monthly Town Hall meetings.
Assists Case Managers in maintaining confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
Assists in quality management activities, data collection, and preparing reports
Attends scheduled team meetings and trainings
Maintains and submits time sheets, mileage logs, supportive service requests, and other required documentation accurately and in a timely fashion
Responsible for addressing client issues timely to ensure non-interruption of services
With supervision, facilitates support groups and life skills classes and assists with teaching daily living skills on an individual level to those with specific needs
Assists with monitoring program rent/participant fee compliance to assist clients in prioritizing housing
Identifies and utilizes community resources to meet client needs.
Transports clients to community medical, housing, errands, and other appointments and accompanies for support as needed
Coordinates therapeutic, social/recreational activities and outings
Performs other duties as required