Outreach Specialist, Vision Resource Center, Success Center

Foundation for California Community Colleges•US CA Remote, CA

2d•$75,000 - $80,000•Remote

About The Position

The Outreach Specialist is a key role in the Success Center at the Foundation for Community Colleges that leads integrated communications, marketing, and user engagement efforts for the California Community Colleges’ Vision Resource Center (VRC). The role blends strategic program communications planning, content and campaign execution, community moderation and training, stakeholder engagement, and analytics-driven optimization to grow adoption and deepen value for colleges, districts, and system professionals across the state. The Specialist partners closely with Professional Learning and Success Center leadership to align messaging and initiatives with Vision 2030 priorities, while championing user needs and experience across VRC features and programs.

Requirements

Relevant BA/BS, equivalent work experience, or a combination of both.
Minimum of two (2) + years of full-time program experience required.
Demonstrated experience with Agile project management expectations.
General knowledge of the California community colleges and higher education issues.
Capable of having work be informed by a system view of the California community colleges and the CCC Chancellor’s Office.

Nice To Haves

Experience training adult learners preferred.
Experience working in a learning management system (Cornerstone preferred).
State or national level work preferred.

Responsibilities

Partner with senior and cross-functional leaders to shape VRC Outreach Specialist strategies aligned with Vision 2030.
Own creation and distribution of integrated campaigns (email, newsletters, web, flyers, slide decks, and internal updates).
Maintain the public-facing VRC website (WordPress) and contribute to the Universal Website initiative with a user-centered, accessible approach.
Coach, train, and support VRC community moderators and event managers; maintain select systemwide communities and events.
Present regularly to end users on VRC value and functionality; manage new requests for systemwide communities and events.
Represent the VRC at key events and collaborate with teammates to drive measurable outcomes from participation.
Track and analyze engagement using Google Analytics, Cornerstone Reporting 2.0, and dashboards to inform strategy and content optimization.
Leverage SEO and analytics best practices to elevate engagement and reach.