Youth & Family Outreach Specialist

Riverside Community Care • Needham, MA

4d • Hybrid

About The Position

Exciting opportunity to join Riverside Community Care as an Outreach Specialist! In this vital role, you will join a compassionate, person-centered team that partners with families in their homes and communities to strengthen safety, resilience, and connection. As an Outreach Specialist, you will build trusting, supportive relationships with youth and caregivers while providing safe, therapeutic, and skill-based interventions that enhance social, emotional, and family functioning. You will play an active role in behavior support, collaborative limit setting, and crisis intervention, helping families navigate challenging moments with care and respect. You will connect youth and families with meaningful community and program resources so they can build on their strengths and move toward their own treatment goals. You will provide transportation to treatment-related activities and events, making it easier for families to fully participate in services and reach their goals. You will work closely with Program Management, Home-Based Clinicians, and the Treatment Team to ensure services are well-coordinated, responsive, and truly centered on each family’s needs and voice.

Requirements

• Valid driver's license and access to a reliable vehicle for transportation
• At least six months experience working with children and/or adolescents with emotional difficulties and their families required.
• Must be 21 years of age or older.

Nice To Haves

• Bachelor's Degree in mental health related discipline and one (1) year experience working with youth preferred
• Associate Degree in Human Services field and one (1) year experience working with youth

Responsibilities

• Build trusting, supportive relationships with youth and caregivers while providing safe, therapeutic, and skill-based interventions that enhance social, emotional, and family functioning.
• Play an active role in behavior support, collaborative limit setting, and crisis intervention, helping families navigate challenging moments with care and respect.
• Connect youth and families with meaningful community and program resources so they can build on their strengths and move toward their own treatment goals.
• Provide transportation to treatment-related activities and events, making it easier for families to fully participate in services and reach their goals.
• Work closely with Program Management, Home-Based Clinicians, and the Treatment Team to ensure services are well-coordinated, responsive, and truly centered on each family’s needs and voice.

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree