Outreach Specialist - Intensive Family Services

Riverside Community CareSomerville, MA
Onsite

About The Position

In this vital role, the Outreach Specialist will be responsible for delivering strength-based support, education, coaching, modeling, and guidance to youth and families in various community-based settings. The Outreach Specialist will work closely with community-based clinicians and other team members to empower goal advancement and skill development as outlined in individualized service plans. They will provide holistic care through one-on-one direct services and group programming, offering individualized outreach, peer support, resources, and advocacy within the context of family and community. This role provides intensive outreach support, advocacy, and treatment for high-risk families served within the DMH Intensive Community as well as the DCF Support and Stabilization services.

Requirements

  • Excellent communication, interpersonal and organizational skills
  • Ability to work independently and collaboratively.
  • Basic computer fluency, including Microsoft Office
  • Valid driver’s license and regular access to a reliable vehicle
  • Must be able to establish a rapport and work effectively with a diverse, multi-cultural group of parents, children, family members and other program staff members
  • Ability to work independently as well as part of a collaborative team
  • Must have either a Bachelor’s Degree or a High School Diploma and three years of community-based human service experience working with parents and children
  • Understanding of child development and family issues that impact upon child/parent relationships
  • Understanding of and sensitivity to meeting the needs of a diverse/neurodiverse population

Responsibilities

  • Work closely with community-based clinicians and other team members to empower goal advancement and skill development as outlined in individualized service plans.
  • Provide holistic care through one-on-one direct services and group programming, offering individualized outreach, peer support, resources, and advocacy within the context of family and community.
  • Provide intensive outreach support, advocacy, and treatment for high-risk families served within the DMH Intensive Community as well as the DCF Support and Stabilization services.

Benefits

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
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