Outreach Specialist – Adult Education

Coast Community College District•Westminster, CA

4d•Onsite

About The Position

The Outreach Specialist – Adult Education is a professional position focusing on initiating, establishing, and maintaining visible connections with peer agencies delivering education and directly to adults to deliver career and interest-based education, retraining, and academic programs resulting in a certificate or degree. The Outreach Specialist – Adult Education requires the ability to employ self-starting skills to reach out to students and agencies and to deliver presentations. The Outreach Specialist – Adult Education also requires demographic research and data management skills to identify potential students and monitor retention and success.

Requirements

Working knowledge of grant or state funded programs and resources encompassing adults and socially and economically disadvantaged students.
Working knowledge of higher education certificate and degree requirements that can accommodate disadvantaged students.
Working knowledge of services that can benefit adult education students.
Knowledge of the social and cultural programs that can enhance student retention.
Working knowledge of funding sources and requirements, as well as the services that may be available to students from other agencies.
Sufficient human relations skills to convey technical concepts to students, exercise patience, and make presentations to outside agencies.
Sufficient language and writing skills to prepare reports and correspondence.
Working knowledge of common office productivity software such as databases, word processing, spreadsheets, and presentation graphics.
Math skills sufficient to maintain financial and statistical records.
Ability to perform the essential responsibilities and functions of the position.
Ability to implement programs and services that enhance adult education student recruitment, admission, retention, and success.
Ability to demonstrate sensitivity to a diverse population of individuals.
Ability to determine student eligibility to participate in special-funded programs by interpreting rules and regulations.
May require the ability to perform work assignments at all college and District locations and off-campus settings.
Requires a valid driver license.
Bachelor’s degree in counseling, communications, social services, or education in a related field and concurrent experience working with adult learner populations and three-years of experience working with student populations is required.
Three (3) years of experience working with adult student populations.
Experience conducting outreach activities in an educational setting.
Effective written and verbal communication.
Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom.

Nice To Haves

Alternatively, an Associate’s degree and four-to-six (4-6) years of experience that includes outreach would be acceptable.
Any combination of education and experience which would provide the required equivalent qualifications for the position.

Responsibilities

Conducts college outreach by scheduling, coordinating, and presenting information to individuals and/or groups to provide general information about the college and adult education opportunities and specific program information, to prospective students at local area continuation high schools, community organizations, on-campus, and at off-campus locations.
Attends career fairs and other events to present information and distribute materials.
Initiates communications with identified target populations to encourage prospective college students to apply to college.
Provides prospective students information about general admissions, enrollment, assessment, and matriculation procedures.
Verifies class enrollment status and conducts research to resolve problems.
Assists with new student orientation and advising.
Provides one-on-one support and follow-up services to prospective and current students to promote retention and completion.
Serves as liaison on behalf of the District and individual colleges to local adult schools, continuation schools, regional occupational programs, community organizations, local workforce development boards and similar governmental or social service agencies to build enrollment, specifically in noncredit/adult education courses and programs.
Serves as the point person for event planning and facilitation.
Participates in planning and conducting recruiting and outreach events that may include funding and in-kind resource development activities.
Follows up with arranging and facilitating college visitations, tours, and special presentations, often conducted in conjunction with evening and weekend events.
Performs higher level data entry and use of complex software such as Banner, ARGOS, and SARS.
Organizes and maintains records and statistical data necessary for research and program development and evaluation, and reports to funding and grantor agencies.
Assists with budget development activities by researching costs and proposing events and activities.
Organizes, maintains, and monitors records of expenses.
Assists with creating and publishing periodic bulletins, flyers, newsletters, certificates, and awards.
Maintains adult education websites and various social media accounts.
Trains, assigns, prioritizes, and reviews work of temporary employees.
Receives demographic and academic data from schools and other resources, and identifies potential candidates for noncredit/adult education courses and programs.
Keeps current with support services provided by the District and its colleges, as well as by outside agencies that can benefit adult education prospective and current students.
Attends professional development related to serving adult education students.
Performs other related duties as assigned that support the objective of the position.
Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.